Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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2020 Financial Management Priorities and Challenges
APQC's financial management research team conducted a survey to better understand the priorities and challenges that finance professionals expect to experience in 2020. This…
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Analytics in the Supply Chain
APQC has been studying the current state of using analytics in the supply chain arena and evaluating how it has changed over time. This collection contains the newest…
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2019 Supply Chain Management Webinars
Here is a collection of APQC Supply Chain Management webinars and presentation slides from 2019. Click here to view supply chain webinars from 2018.
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2019 Financial Management Webinars
APQC's financial management (FM) group hosts regular webinars featuring both internal experts discussing APQC's research and findings and external corporate FM thought…
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Trending Tools and Technologies in HR
Advances in technology and analytics present many opportunities to increase the efficiency and effectiveness of HR. The Trending Tools and Technologies in HR series uses APQC…
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Measuring Knowledge Management Initiatives
This collection pulls together APQC’s best resources on the measurement of knowledge management (KM) programs and initiatives.
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Forging Knowledge Management Partnerships and Alliances
To meet the knowledge needs of the organization, KM teams often must partner with other functions such as IT and organizational learning. This collections offers guidance on…
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2019 Knowledge Management Webinars
APQC hosts monthly knowledge management (KM) webinars to connect with our KM members. Some calls feature internal APQC KM experts, whereas others feature external thought…
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PCF Version 7.2.1 Process Definitions and Key Measures
APQC's Process Classification Framework® (PCF) contains hundreds of processes. The documents in this collection contain detailed definitions for all process elements within…
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Trends in Data and Analytics
In March 2019, APQC conducted a survey on the latest trends in data analytics to learn how enterprises are capturing business value from their analytics investments. This…
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Demand Planning
This collection contains content items about demand planning, including demand planning challenges, imperatives, and best practices, as well as an article about next…
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Excellence in Knowledge Management 2019
APQC recognized 13 organizations as winners of its first-ever Excellence in Knowledge Management award in 2019. The award is based on analysis from APQC’s KM Capability…
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APQC hosted its annual Process and Performance Management (PPM) Conference from September 30th—October 4th, 2019, in Houston. APQC’s 2019 PPM conference theme was “Driving…
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APQC hosted its annual Process and Performance Management (PPM) Conference from September 30th—October 4th, 2019, in Houston. APQC’s 2019 PPM conference theme was “Driving…
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2019 Supply Chain Current State Quick Polls
APQC and Supply Chain Management Review are conducting frequent short polls to collect information from supply chain professionals about the use and planned adoption of tools…
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