Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask usResource Results
-
As organizations continue to strive for higher levels of sustainability, it is critical to consider how their packaging practices impact the environment. This article draws…
-
Collections|
Logistics: Current State Practices Reports
APQC conducts ongoing research in the logistics area to help organizations assess and compare their logistics performance. This collection of research details the current…
-
APQC conducts ongoing research in the logistics area to help organizations assess and compare their logistics performance. This collection of research details the current…
-
Articles|
Go the Extra Mile for the Last Mile
When customers place an order for delivery, they anticipate receiving it exactly as expected. Having grown accustomed to ordering online and finding the package sitting on…
-
To monitor performance of inbound deliveries process, many facilities use the metric dock-to-stock cycle time as a key performance indicator. Ensuring products are received…
-
Articles|
Pick-to-Ship Cycle Time
APQC's perspective on metric data from APQC's Open Standards Benchmarking in Logistics related to pick-to-ship cycle time in hours.
-
Metric data from APQC's Open Standards Benchmarking in logistics reveals how organizations perform regarding the number of full-time equivalent employees (FTEs) in the…
-
Tools & Templates|
Interactive Logistics Tune-Up Diagnostic
Compare your essential logistics metrics against your peers in this interactive spreadsheet. Click here to access an article version of the diagnostic summarizing key…
-
Articles|
Logistics Tune-Up Diagnostic
Examine four essential metrics included in this diagnostic to ensure that your practices will keep you running ahead of the competition. APQC's Logistics Tune-Up Diagnostic…
-
When customers place an order, they expect perfection. Having grown accustomed to ever-faster order deliveries, customers have high expectations that every order will be…
-
APQC's perspective on metric data from APQC's Open Standards Benchmarking in Logistics related to total cost to perform the process group "manage logistics and warehousing"…
-
Collections|
Logistics Key Performance Indicators
This collection of articles provides insights into key performance indicators (KPIs) and other important performance measures in logistics.
-
Data and Measures|
2024 Supply Chain Priorities and Challenges: Level of Role Comparison Report
APQC concluded its tenth annual Supply Chain Management Priorities and Challenges research in early 2024. The purpose of this research was to learn about organizations’…
-
Data and Measures|
2024 Supply Chain Priorities and Challenges: Regional Comparison Report
APQC concluded its tenth annual Supply Chain Management Priorities and Challenges research in early 2024. The purpose of this research was to learn about organizations’…
-
Data and Measures|
2024 Supply Chain Priorities and Challenges: Revenue Comparison Report
APQC concluded its tenth annual Supply Chain Management Priorities and Challenges research in early 2024. The purpose of this research was to learn about organizations’…
Key performance indicators and benchmarking data related to your search results are available. Click "View All Measure Spotlight Results" to open the search results.