Perfect Order Performance: Achieving the Impossible Dream

Published On:
May 18, 2020
Authored By:
Marisa Brown
Member Only Content:
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When customers place an order, they expect perfection. Having grown accustomed to ever-faster order deliveries, customers have high expectations that every order will be perfect.

However, organizations have long felt that perfect order performance is an admirable, yet unattainable, goal. This article highlights five best practices, based on APQC data, found in organizations that achieve high levels of perfect order performance.