Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates|
Knowledge Management Partnership Matrix: Template and Example
Most knowledge management (KM) teams cannot achieve their goals alone. Instead, they must partner with other support functions such as IT, organizational learning, and…
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Tools & Templates|
APQC's Criteria to Select KM Projects
This worksheet is designed to help organizations select appropriate knowledge management (KM) pilot projects. When KM teams select pilots, they must consider a range of…
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Tools & Templates|
Mini KM Capability Assessment
The Mini KM Capability Assessment gives you a quick look at how advanced your organization is in understanding and implementing knowledge management, this 15-question…
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Tools & Templates|
Knowledge Management Capability Assessment Tool
The Knowledge Management Capability Assessment Tool (KM CAT) looks at everything from your KM strategy to how KM is funded, the governance in place, the processes and…
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Tools & Templates|
Knowledge Management Benchmarks and Metrics Assessment
Complete APQC’s Knowledge Management (KM) Benchmarks and Metrics Assessment to find out how your organization’s KM program, initiative, or service stacks up against the…
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