Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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This collection contains APQC's Key Benchmarks at a Glance reports for several functions and processes. These documents feature key performance indicators (KPIs) and…
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Cost measures are the most traditional measures used in evaluating process performance. Procurement cost plays a significant role when developing sourcing strategies,…
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Articles|
Total Cost to Order Materials and Services
This article reflects APQC's perspective on data from APQC's Open Standards Benchmarking in procurement related to the total cost to perform the process “order materials and…
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This article includes data from APQC's Open Standards Benchmarking in Procurement that shows the number of full-time equivalent employees (FTEs) in the procurement group and…
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This article includes metric data from APQC's Open Standards Benchmarking® in procurement showcasing how organizations perform regarding supplier lead times for purchased…
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Collections|
Picking the Right Supply Chain Measures
A collection of content about what supply chain organizations are looking for regarding the right measures to track their performance and indicate opportunities for…
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Few terms are more popular and confusing than "Sustainability." Everyone is using it, but what does it mean? In this article, APQC provides a holistic definition plus…
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Presentation Slides|
Scaling Procurement Process to Enable Organizational Synergies
This session focused on key takeaways and lessons learned from the Synergy Program at Aristocrat Technologies. The program was introduced to build a bottom-up effort to drive…
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This session focused on key takeaways and lessons learned from the Synergy Program at Aristocrat Technologies. The program was introduced to build a bottom-up effort to drive…
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Articles|
Picking the Right Procurement Measures
This article outlines how organizations can select the most appropriate procurement measures and effectively communicate procurement performance. It also provides key…
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Collections|
Understanding Supply Chain Processes
To objectively assess, manage, and compare supply chain management performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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Data and Measures|
Summary of Open Standards Benchmarking Measures: Procurement
The APQC Open Standards Benchmarking® measure list concisely displays all of the measures currently available for a specific survey. These measures are organized by research…
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Tools & Templates|
Now in the Resource Library: Supply Chain Management
This report offers an overview of APQC's Resource Library content in supply chain management published in late 2023 and 2024.You can also find direct links to various…
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Infographics|
Spend Analysis Automation: Current State
Effective spend analysis relies on accurate data from numerous sources. Automation for spend analysis and data cleansing can not only yield more accurate results but also…
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Articles|
What Supports Accurate Spend Analysis
Supply chain organizations are always looking for greater visibility into spending. Spend analysis enables procurement professionals to identify the value of spending with…