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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers|
Digital Transformation in Logistics: Cross-Industry, Logistics Practices Report
APQC conducts research on logistics to help organizations assess the performance of their own processes and functions compared to their peers. This survey-based research…
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Reports & White Papers|
Workforce Practices in Logistics: Cross-Industry, Logistics Practices Report
APQC conducts research on logistics to help organizations assess the performance of their own processes and functions compared to their peers. This survey-based research…
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Reports & White Papers|
Environmental Sustainability: Cross-Industry, Logistics Practices Report
APQC conducts research on logistics to help organizations assess the performance of their own processes and functions compared to their peers. This survey-based research…
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Reports & White Papers|
Last Mile Delivery: Cross-Industry, Logistics Practices Report
APQC conducts research on logistics to help organizations assess the performance of their own processes and functions compared to their peers. This survey-based research…
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Reports & White Papers|
Intelligent Automation: Cross-Industry, Logistics Practices Report
APQC conducts research on logistics to help organizations assess the performance of their own processes and functions compared to their peers. This survey-based research…
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Reports & White Papers|
Competitive Comparison: Cross-Industry, Logistics Practices Report
APQC conducts research on logistics to help organizations assess the performance of their own processes and functions compared to their peers. This survey-based research…
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Reports & White Papers|
Data Management: Cross-Industry, Logistics Practices Report
APQC conducts research on logistics to help organizations assess the performance of their own processes and functions compared to their peers. This survey-based research…
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Reports & White Papers|
Boundless Benchmarking: Revolutionizing Business Models With Open Standards
Benchmarking continues its reign as one of the most popular and effective management tools used. Even great management tools cannot stand still and must evolve if they are to…
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Reports & White Papers|
Benchmarking 2022: Evolution of Strategic Value Survey Report
Today, benchmarking remains one of the most popular management tools. But even great management tools like benchmarking cannot stand still and need to look towards the future…
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Reports & White Papers|
Applying Knowledge Management in the Business: Survey Report
In 2022, APQC surveyed 221 KM professionals to learn how KM programs interact with internal customer groups and how KM plays out in different parts of the business. This…
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Reports & White Papers|
2022 KM Program Benchmarks and Metrics Survey Report
In 2022, APQC surveyed more than 400 KM programs to understand their inputs, outputs, and success drivers. The research is designed to help KM programs bolster their business…
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Reports & White Papers|
Supply Chain Planning Practices: Cross-Industry
APQC conducts ongoing research on supply chain planning designed to help organizations assess the structure and performance of their own supply chain planning function…
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Reports & White Papers|
Supplier Relationship Management 2022 Quick Poll Summary Report
APQC collected information from 226 people about the use and planned adoption of supplier relationship management within their supply base in April 2022. Supplier…
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Reports & White Papers|
How Knowledge Management Affects Employee Productivity
In 2021, APQC surveyed 982 full-time knowledge workers to understand how employees define productivity, what factors make them more and less productive, and what…
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Reports & White Papers|
Process Interventions for Better Productivity
Too often, the word “productivity” conjures images of manufacturing floors, e-commerce warehouses, or the Toyota Production System. Efficiency (often measured as throughput)…
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