Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Expense Reimbursement Practices Report: Region Comparison
APQC conducts ongoing survey research on expense reimbursement performance to help organizations assess the structure, performance, and practice of their finance functions…
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Data and Measures|
Expense Reimbursement Practices Report: Organization Size by Revenue
APQC conducts ongoing survey research on expense reimbursement performance to help organizations assess the structure, performance, and practice of their finance functions…
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Collections|
Expense Reimbursement Practices Reports
This collection, developed from APQC's Open Standards Benchmarking® expense reimbursement survey, provides cross-industry and industry-specific content summarizing key…
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In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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Articles|
How to Pick the Right Supply Chain Measures
In a field driven by precision and efficiency, supply chain organizations are looking for the right measures to track their performance and indicate opportunities for…
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Collections|
Picking the Right Supply Chain Measures
A collection of content about what supply chain organizations are looking for regarding the right measures to track their performance and indicate opportunities for…
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Articles|
Picking the Right Logistics Measures
Organizations are looking for the right logistics measures to track their performance and indicate opportunities for improvement. This article states how organizations can…
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Articles|
Picking the Right Procurement Measures
This article outlines how organizations can select the most appropriate procurement measures and effectively communicate procurement performance. It also provides key…
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In a field driven by precision and efficiency, supply chain organizations are looking for the right measures to track their performance and indicate opportunities for…
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Articles|
Picking the Right Manufacturing Measures
This article discusses how organizations can select the most appropriate manufacturing measures and how they can effectively communicate performance. It also identifies key…
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Collections|
Digital and Its Role in Process
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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Effective change management involves helping employees understand how they're affected, providing resources for transitioning, and supporting them to sustain skills and…
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Presentation Slides|
Trends in Learning & Development: Measuring L&D Effectiveness and Impact
During the final webinar of a 3-part series, APQC’s Principal Research Lead in Human Capital Management, Elissa Tucker, showcases the results of APQC’s learning and…
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Collections|
Current State of Learning and Development
APQC conducted research to understand how organizations are approaching learning and development (L&D) today. L&D leaders from across the globe were surveyed about L&D…
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It’s critical not to rush headlong into adopting technology, however new, shiny, or impressive it happens to be. In this article, APQC highlights key resources that can help…