Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Knowledge management (KM) has a natural affinity with science, technology, engineering, and math (STEM) disciplines. However, STEM workers themselves may not know what KM is,…
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Data and Measures|
Leading Practices for Financial and Managerial Reporting: Industrial Products Industry
APQC conducted a survey to help understand leading practices for effective and compelling financial and managerial reporting and how finance functions are leveraging data…
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Data and Measures|
Supply Chain Analytics in the Industrial Products Industry
This industrial products industry report shows the results from APQC's 2019 research into analytics and how it is used in various parts of the supply chain, how the efforts…
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Infographics|
What Makes Shell Excellent at KM?
Royal Dutch Shell earned APQC’s 2019 Excellence in KM Award in honor of achieving Level 4 on APQC’s KM Capability Assessment at the business-unit level. This infographic…
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To gain a competitive advantage in the cement market and deepen its existing culture of data-driven decision making, Argos set up a dedicated center for business analytics…
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Articles|
Applying Agile in Knowledge Management
Agile—a project management paradigm that stresses iteration, collaboration, self-organization, and customer-centricity—is taking the business world by storm. In this article,…
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