What Makes Shell Excellent at KM?

Published On:
November 11, 2019
Authored By:
APQC
Public Content:
View Now

Royal Dutch Shell earned APQC’s 2019 Excellence in KM Award in honor of achieving Level 4 on APQC’s KM Capability Assessment at the business-unit level. This infographic includes highlights from Shell’s knowledge management program, a brief timeline of its KM journey, a description of its key KM tools and approaches, and a summary of business results and critical success factors.

 

Also found in Excellence in Knowledge Management 2019
Type:
Infographics
Topics:
Knowledge Management, KM Maturity
Industries:
Energy and Utility, Petroleum/Oil/Gas

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