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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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- Customer-focused Processes and Functions (67)
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Education K16
(363)
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Finance and Accounting
(1152)
- Accounting (199)
- Accounts Payable (139)
- Accounts Receivable (96)
- Auditing (77)
- Capital Planning/Allocation (19)
- Cash Management (50)
- Credit Analytics (1)
- Credit and Collections (71)
- Finance Analytics (85)
- Financial Performance Management Analytics (43)
- Order to Cash (66)
- Payroll (41)
- Performance Management (45)
- Planning, budgeting, and forecasting (223)
- Regulatory Compliance (78)
- Risk Management (90)
- Tax management (11)
- Working Capital Management (28)
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Human Capital Management
(1064)
- Compensation and benefits (49)
- Employee Communication & Engagement (148)
- Employee outplacement, downsizing, and redeployment (43)
- Employee Training & development (264)
- HCM/HR Operations (251)
- HCM Strategy (287)
- Legal and Compliance (71)
- Performance management and evaluation (67)
- Recruiting and Staffing (126)
- Rewards, Recognition, and Retention (133)
- Workforce Information and Analytics (77)
- Information Technology (196)
- Innovation (222)
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Knowledge Management
(1273)
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Organization and Management
(555)
- Change Management (196)
- Competitive Intelligence (1)
- Culture (101)
- Environmental Health & Safety (28)
- Ethics (16)
- External Relationships (51)
- Growth (2)
- Internal Corporate Communication (1)
- Learning Organization (13)
- Organizational Performance Analytics (9)
- Organization Structures (65)
- Productivity (75)
- Project Management (63)
- Risk Management (24)
- Scenario Planning (21)
- Shared Services (40)
- Strategic Planning (26)
- Teams (8)
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Process and Performance Management
(1321)
- Product Development (202)
- Sales and Marketing (129)
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Supply Chain Management
(1204)
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- Accounting (13)
- Advertising (2)
- Aerospace (126)
- Agriculture (11)
- Airline (11)
- Amusement/Recreation Services (3)
- Appliances (5)
- Architecture and Design (12)
- Association (4)
- Automotive (128)
- Biotechnology (11)
- Broadcasting/Radio/TV/Cable/Media (49)
- Chemicals (125)
- Computers (11)
- Construction (42)
- Consumer Products/Packaged Goods (170)
- Cosmetics/Soaps/Detergents/Perfumes (12)
- Data Management (3)
- Distribution (85)
- Durable Goods (101)
- Education (Higher Education) (30)
- Education (K-12) (43)
- Electronics (127)
- Energy and Utility (99)
- Engineering (33)
- Entertainment (38)
- Financial Services/Banking (180)
- Food/Beverage/Restaurant (49)
- Forestry Products (1)
- Government/Military (Federal/State) (162)
- Healthcare (136)
- Instrumentation (6)
- Insurance (103)
- Legal Services (83)
- Logistics (5)
- Machinery (116)
- Machinery Equipment (127)
- Medical Equipment (18)
- Metals (8)
- Mining (43)
- Non-Profit (55)
- Petroleum/Oil/Gas (184)
- Pharmaceutical (184)
- Pipelines (6)
- Printing & Publishing (2)
- Professional Services/Business Services (215)
- Public Relations (1)
- Pulp and Paper (3)
- Railroads (1)
- Real Estate (3)
- Rental (1)
- Research Organization (10)
- Retail/Catalog/Mail Order (148)
- Rubber & Plastics (27)
- Security Systems (6)
- Semiconductors (5)
- Software (91)
- Steel (6)
- Stone/Glass/Clay/Concrete (29)
- Telecommunication (99)
- Textile (27)
- Tobacco (6)
- Transportation/Freight Carriers (86)
- Waste Management/Environmental (7)
- Wholesale Distribution (125)
Featured Resources
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Articles
Process Management Teams Help Drive Automation Success
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Articles
Five People-Centered Strategies for Effective Change Management
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Articles
When to Pay: Managing DPO to Improve Cash Flow
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Data and Measures
Reward and Retain Employees Key Benchmarks: Cross-Industry
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Reports & White Papers
Digital Transformation in Supply Chain: 2024 Quick Poll Report