Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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This collection is your road map to successfully managing information technology efficiency and effectiveness. The content within will teach you about key performance…
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Data and Measures|
IT Organization Performance Practices Report: Petroleum/Chemical Industry
This report summarizes practices in the Petroleum/Chemical Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s…
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Data and Measures|
IT Organization Performance Practices Report: Pharmaceutical Industry
This report summarizes practices in the Pharmaceutical Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open…
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Data and Measures|
IT Organization Performance Practices Report: Size by Revenue Comparison
Based on APQC’s Open Standards Benchmarking® in Information Technology Organization Performance Assessment, this report provides an overview of IT strategy, governance,…
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Data and Measures|
IT Organization Performance Practices Report: Size by FTE Comparison
Based on APQC’s Open Standards Benchmarking® in Information Technology Organization Performance Assessment, this report provides an overview of IT strategy, governance,…
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Data and Measures|
IT Organization Performance Practices Report: Large Organization by FTE
This report summarizes practices in large organizations (Over 5,000 FTEs) related to IT strategy and governance, methodologies and processes, focus areas, and maturity from…
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Data and Measures|
IT Organization Performance Practices Report: Small Organization by Revenue
This report summarizes practices in small organizations (less than $500 million in revenue) related to IT strategy and governance, methodologies and processes, focus areas,…
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Data and Measures|
IT Organization Performance Practices Report: Asia-Pacific Region
This report summarizes practices in the Asia-Pacific Region rrelated to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open…
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Data and Measures|
IT Organization Performance Practices Report: Mid-size Organization by Revenue
This report summarizes practices in mid-size organizations ($500 million up to $ 1 billion in revenue) related to IT strategy and governance, methodologies and processes,…
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Data and Measures|
IT Organization Performance Practices Report: Regional Comparison
Based on APQC’s Open Standards Benchmarking® in Information Technology Organization Performance Assessment, this report provides an overview of IT strategy, governance,…
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Reports & White Papers|
IT Organization Performance Practices Report: Cross-Industry
APQC conducts ongoing survey research to assess organizations' IT functions and operations compared to those of their industry peers. The research collects metrics, practices…
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Data and Measures|
IT Organization Performance Practices Report: Aerospace Industry
This report summarizes practices in the Aerospace Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open…
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Data and Measures|
IT Organization Performance Practices Report: Automotive Industry
This report summarizes practices in the Automotive Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open…
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Data and Measures|
IT Organization Performance Practices Report: Consumer Products/Packaged Goods Industry
This report summarizes practices in the Consumer Products/Packaged Goods Industry related to IT strategy and governance, methodologies and processes, focus areas, and…
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Data and Measures|
IT Organization Performance Practices Report: EMEA Region
This report summarizes practices in the EMEA Region related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open Standards…
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