Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Applying Agile in Knowledge Management
Agile—a project management paradigm that stresses iteration, collaboration, self-organization, and customer-centricity—is taking the business world by storm. In this article,…
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Based on APQC’s 2019 Trends in Data Analytics survey, this infographic looks at what factors improve the effectiveness of data & analytics programs ability to provide…
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According to APQC’s research, approximately three-fourths of organizations are undergoing a digital transformation. However, executing an effective transformation is often…
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This case study explores how Concentra was able to establish the foundation required for sustainable and scalable growth by developing and combining structured and…
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Articles|
Drivers of Analytics Program Effectiveness
To better understand which levers analytics teams need to focus on, we conducted a correlation analysis on data from the Trends in Data and Analytics survey. This article…
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Articles|
Analytics Engagement Tactics
Based on data from APQC’s 2019 Trends in Data Analytics survey, this article discusses the top drivers for engagement and effectiveness, including practices that are…
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Reports & White Papers|
Trends in Data and Analytics: Survey Summary Report
In March 2019, APQC conducted a survey on the latest trends in data analytics to learn how enterprises are capturing business value from their analytics investments. This…
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This webinar wrap up summarizes a May 2019 APQC webinar featuring Xenophon Koufteros, Professor at Mays Business School, Texas A&M University, who highlighted findings from…
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Tools & Templates|
ScottMadden Financial Management Shared Service Organization (FMSSO) Benchmarking Study
Understand your shared services organization (SSO) performance compared to peers, identify inefficiencies, and make the right organizational and operating choices for the…
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