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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Finance Organization Key Benchmarks: Industrial Products Industry
Prepared using data from APQC's Open Standards Benchmarking for the finance organization, this article highlights key performance indicator (KPI) benchmarks for organizations…
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Data and Measures|
Finance Organization Key Benchmarks: Insurance Industry
Prepared using data from APQC's Open Standards Benchmarking for the finance organization, this article highlights key performance indicator (KPI) benchmarks for organizations…
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Data and Measures|
Finance Organization Key Benchmarks: Services Industry
Prepared using data from APQC's Open Standards Benchmarking for the finance organization, this article highlights key performance indicator (KPI) benchmarks for organizations…
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Data and Measures|
Finance Organization Key Benchmarks: Telecommunications Industry
Prepared using data from APQC's Open Standards Benchmarking for the finance organization, this article highlights key performance indicator (KPI) benchmarks for organizations…
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Data and Measures|
Finance Organization Key Benchmarks: Utility Industry
Prepared using data from APQC's Open Standards Benchmarking for the finance organization, this article highlights key performance indicator (KPI) benchmarks for organizations…
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Data and Measures|
Finance Organization Key Benchmarks: Automotive Industry
Prepared using data from APQC's Open Standards Benchmarking for the finance organization, this article highlights key performance indicator (KPI) benchmarks for organizations…
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Data and Measures|
Fixing Process & Knowledge Productivity Problems Survey Report: Financial Management
In mid-2021, APQC surveyed full-time knowledge workers across industries to understand: How they define and measure work productivity Factors that make them more and…
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Data and Measures|
Productivity Metrics: Finance, Human Resources, Supply Chain
APQC’s Process and Performance Management (PPM) team examined some of the most common productivity metrics and KPIs within Financial Management (FM), Human Capital Management…
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Data and Measures|
Reactive to Proactive: Financial Management in the Next 90 Days
While there are still many uncertainties around COVID-19, ranging from its economic impact to the potential for a second wave, organizations are pivoting to building…
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This article looks specifically at the intersection between purpose of the organization’s analytics program and the analysis for select business functions. Each page in the…
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