Productivity Metrics: Finance, Human Resources, Supply Chain

Published On:
January 27, 2021
Authored By:
Members-Only Content:

APQC’s Process and Performance Management (PPM) team examined some of the most common productivity metrics and KPIs within Financial Management (FM), Human Capital Management (HCM), and Supply Chain Management (SCM).

To target improvement efforts, organizations often start by looking at productivity across multiple functions. To identify what top performance looks like, this report showcases selected key metrics from APQC’s Open Standards Benchmarking.