Implementation Issues to Consider When Selecting KM Approaches: Description and Instructions

Published On:
March 17, 2022
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Members-Only Content:

When comparing prospective KM approaches, APQC recommends evaluating each against strategic and business criteria in order to weed out ones that will not sufficiently meet the need or will be extremely difficult to implement. This process should yield a small subset of viable possibilities. The next step is a detailed evaluation of the most promising options, including an assessment of foreseeable implementation issues associated with each.

To help with this task, APQC has created a tool to help KM teams evaluate potential implementation issues associated with a given KM approach. This document provides an overview of the tool and instructions for leveraging it in your organization. Click here to download an editable version of the tool in Microsoft Excel.