How to Identify Critical Knowledge: KM Essentials

Published On:
August 27, 2018
Authored By:
Cindy Hubert and Lauren Trees
Members-Only Content:

This introductory webinar, part of APQC’s “KM Essentials” series, explains how to pinpoint your organization’s critical knowledge, as well as knowledge risks or gaps you should address. Executive Director Cindy Hubert and Principal Research Lead Lauren Trees describe different categories of organizational knowledge, best practices from APQC’s research, and tools and techniques to help you identify and prioritize critical knowledge areas.

Click here to view the slides from this webinar.