- August 27, 2018
- Cindy Hubert and Lauren Trees
- Member: FREE
This introductory webinar, part of APQC’s “KM Essentials” series, explains how to pinpoint your organization’s critical knowledge, as well as knowledge risks or gaps you should address. Executive Director Cindy Hubert and Principal Research Lead Lauren Trees describe different categories of organizational knowledge, best practices from APQC’s research, and tools and techniques to help you identify and prioritize critical knowledge areas.