Delivering KM Value During Crises and Chaos

In today’s organizations, jarring, rapid-fire change is becoming the new normal. This means that KM teams must learn to thrive amidst a barrage of mergers, acquisitions, reorganizations, technology rollouts, and market and business-model shifts. Survival depends on continual fine-tuning of the KM strategy, strong relationships with internal partners like innovation and digital, and agility to respond to rapidly evolving knowledge and user requirements.

In this webinar, APQC's Cindy Hubert (executive director of client solutions) and Lauren Trees (principal research lead, KM) discuss strategies and tactics to prepare for the current pace of change and navigate business disruptions when they occur.

This is a copy of the presentation slides; Click here for the recording.