Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Total expenditure for repatriation as a percentage of total cost of continuing operations
This measure calculates the total expenditure for repatriation—the process by which expatriate employees are moved back to their country of origin/permanent residence—in…
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Measure Spotlights|
Systems cost to perform the process group "redeploy and retire employees" as a percentage of total process group cost
This measure calculates the percentage of the total cost to perform the process group "redeploy and retire employees" that comes from systems cost. Activities in this process…
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Total expatriation cost as a percentage of total cost of continuing operations
This measure calculates the total cost of expatriation—the process by which employees are moved to another country to undertake a role within that country for their current…
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Overhead and other costs to perform the process group "redeploy and retire employees" per $100,000 revenue
This measure calculates overhead and other costs to perform the process group "redeploy and retire employees" per $100,000 revenue. Overhead cost refers to expenses that an…
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Measure Spotlights|
Systems cost to perform the process group "redeploy and retire employees" per $100,000 revenue
This measure calculates systems cost to perform the process group "redeploy and retire employees" per $100,000 revenue. Systems cost refers to a variety of expenses related…
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Other cost to perform the process group "redeploy and retire employees" as a percentage of total process group cost
This measure calculates the percentage of the total cost to perform the process group "redeploy and retire employees" that comes from other cost. Activities in this process…
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Overhead and other cost to perform the process group "redeploy and retire employees" as a percentage of total process group cost
This measure calculates the overhead and other cost as a percentage of the total cost to perform the process group "Redeploy and retire employees". Overhead cost refers to…
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Total cost to perform the process group "redeploy and retire employees" per business entity employee
This measure calculates the total cost per business entity employee to perform the process group "redeploy and retire employees," which consists of promotion/demotion…
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Personnel cost to perform the process group "redeploy and retire employees" per business entity employee
This measure calculates personnel cost per business entity employee to perform the process group "redeploy and retire employees," which consists of promotion/demotion…
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Total cost to perform the process group "redeploy and retire employees" per process group FTE
This measure calculates total cost to perform the process group "redeploy and retire employees" per process group full-time equivalent employee (FTE). Total cost is the sum…
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Measure Spotlights|
Total cost to perform the process group "redeploy and retire employees" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to perform the process group "redeploy and retire employees," which consists of promotion/demotion/transfer…
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Measure Spotlights|
Personnel cost to perform the process group "redeploy and retire employees" per $1,000 revenue
This measure calculates personnel cost per $1,000 revenue to perform the process group "redeploy and retire employees," which consists of promotion/demotion/transfer…
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Outsourced cost to perform the process group "redeploy and retire employees" as a percentage of total process group cost
This measure calculates the percentage of the total cost to perform the process group "redeploy and retire employees" that comes from outsourced cost. Activities in this…
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Measure Spotlights|
Personnel cost to perform the process group "redeploy and retire employees" per process group FTE
This measure calculates personnel cost to perform the process group "redeploy and retire employees" per process group full-time equivalent employee (FTE). Personnel cost…
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Measure Spotlights|
Cycle time in days from receipt of leave of absence request to confirmation of approval/non-approval issued to employee
This measure calculates the average cycle time in days from request for leave of absence (i.e. an extended period of time away from a job without ending employment status) to…