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Ask UsThis measure calculates the total annual cost of goods sold (COGS) as a percentage of revenue. COGS represents the cost of purchasing raw materials and manufacturing finished…
This measure was a respondent-provided estimate of measure 100823 had they not implemented process automation: that measure calculates the budget allocated to learning for…
This measure was a respondent-provided estimate of measure 104595 had they not implemented process automation: that measure calculates total average time in calendar days per…
This measure calculates total average time in calendar days per employee to close an identified skill or capability gap through training. This Cycle Time measure is intended…
This measure calculates the budget allocated to learning for the 12-month period per business entity employee. This measure is part of a set of Cost Effectiveness measures…
This measure calculates the percentage of the total cost to perform the process "manage and process adjustments/deductions" that comes from personnel cost. Core components of…
This measure calculates the number of calendar days (including weekends) that elapse from invoicing a customer to receiving payment for the invoiced line items. It is part of…
This measure calculates the percentage of the total cost to perform the "process accounts receivable (AR)" process that comes from personnel cost. The purpose of this process…
This measure calculates the number of days that an organization can continue to pay its operating expenses, given the amount of cash available, without any new revenue. This…
This measure calculates the number of customer accounts per full-time equivalent (FTE) employee that processes payments due from customers, including all funds received,…
This measure calculates the average number of days sales outstanding in accounts receivable for a business entity. Days sales outstanding is the length of time from when a…
This measure calculates the percentage of the total cost to perform the process "manage and process collections" that comes from personnel cost. Core components of this…
This measure calculates the number of full-time equivalent employees per $1 billion revenue that process funds received, whether by check or electronically; coordinate and…
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that perform the process "manage and process adjustments/deductions," which…
This measure calculates the ratio of annual value of all materials and services purchased to revenue. It is part of a set of Supplemental Information measures that help…
