Percentage of invoices that is adjusted by the customer prior to payment
This measure calculates percentage of invoices that is adjusted by the customer prior to payment. An invoice is a bill prepared by a seller of goods or services and submitted to the buyer, generally, containing all pertinent information about the transaction including the date, price, quantity, item number, and credit terms. An invoice can be in either electronic or hard copy form. This Process Efficiency measure is intended to help companies minimize waste and refine resource consumption related to the process "Manage and process collections".
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Learn about Membership| 25th | Median | 75th |
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Compute this Measure
Units for this measure are percent.
Percentage of invoices adjusted by the customer prior to payment
Key Terms
Process efficiency
Process efficiency represents how well a process converts its inputs into outputs. A process that converts 100% of the inputs into outputs without waste is more efficient than one that converts a similar amount of inputs into fewer outputs.