Cycle time in days to generate complete and correct billing data

This measure calculates the number of calendar days (including weekends) it takes to generate complete and correct billing data. It is a Cycle Time measure that helps companies analyze the duration of the process "invoice customer," which involves preparing detailed reports of customer purchases and commercial documents between sellers and customers that detail their transactions, from beginning to end.

Benchmark Data

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Measure Category:
Cycle Time
Measure ID:
100164
Total Sample Size:
4,601 All Companies
Performers:
25th Median 75th
- - -
Key Performance Indicator:
Yes

Sample image showing interactive filters for more detailed measure peer group data and an interactive graph.

Compute this Measure

Units for this measure are days.

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Cycle time in days to generate complete and correct billing data

Key Terms

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Cycle Time

Cycle time is the total time from the beginning of the process to the end. This includes both time spent actually performing the process and time spent waiting to move forward.

Median

The metric value which represents the 50th percentile of a peer group. This could also be communicated as the metric value where half of the peer group sample shows lower performance than the expressed metric value or half of the peer group sample shows higher performance than the expressed metric value.

Measure Scope

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Cross Industry (7.3.1)

  • 9.2.2.1 - Maintain customer/product master files (10794)
  • 9.2.2.2 - Generate customer billing data (10795)
  • 9.2.2.3 - Transmit billing data to customers (10796)
  • 9.2.2.4 - Post receivable entries (10797)
  • 9.2.2.5 - Resolve customer billing inquiries (10798)