Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Percentage change in unplanned production downtime over the past 12 months attributed to AI
This measure calculates percentage change in unplanned production downtime over the past 12 months attributed to AI. Unplanned downtime is a measure of the time overall…
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Measure Spotlights|
Unplanned machine/equipment downtime as a percentage of scheduled run time measured 12 months ago
This measure calculates unplanned machine/equipment downtime as a percentage of scheduled run time measured 12 months ago. Unplanned downtime is a measure of the time overall…
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Measure Spotlights|
Percentage change in unplanned machine/equipment downtime over the past 12 months attributed to AI
This measure calculates percentage of the change in unplanned machine/equipment downtime over the past 12 months attributed to AI. Unplanned downtime is a measure of the time…
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Measure Spotlights|
Percentage of supply chain FTEs having had skill requirement changes in the past 12 months
This measure calculates percentage of full time equivalents (FTEs) that perform the supply chain function "deliver products and services" having had skill requirement changes…
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Measure Spotlights|
Average number of learning days per supply chain employee
This measure calculates average number of learning days per supply chain employee. Learning days are simply the average number of days in a year that are dedicated to…
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Measure Spotlights|
Average number of learning days per supply chain employee measured 12 months ago
This measure calculates average number of learning days per supply chain employee measured 12 months ago. Learning days are simply the average number of days in a year that…
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Measure Spotlights|
Percentage change in inventory days of supply over the past 12 months attributed to AI
This measure calculates percentage change in inventory days of supply over the past 12 months attributed to AI. Inventory Days of Supply (aka Days cost-of-sales in inventory…
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Measure Spotlights|
Percentage change in asset maintenance cost over the past 12 months attributed to AI
This measure calculates percentage change in asset maintenance cost over the past 12 months attributed to AI. This Cost Effectiveness measure is intended to help companies…
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Measure Spotlights|
Average monthly demand forecast accuracy
This measure calculates your business entity supply chain's average monthly demand forecast accuracy. Forecast accuracy is a measurement comparing the forecasted demand to…
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Measure Spotlights|
Average monthly demand forecast accuracy measured 12 months ago
This measure calculates your business entity supply chain's average monthly demand forecast accuracy, measured 12 months ago. Forecast accuracy is a measurement comparing the…
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Measure Spotlights|
Percentage change in monthly forecast accuracy over the past 12 months attributed to AI
This measure calculates percentage change in monthly forecast accuracy over the past 12 months attributed to AI. Artificial Intelligence (AI) (aka cognitive solutions) is a…
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Measure Spotlights|
Average time in days to close an identified skill or capability gap through training for an operational workers/office staff employee
This measure calculates the average number of days it takes to close an identified skill or capability gap through training for an operational workers/office staff employee …
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Measure Spotlights|
Average time in days to close an identified skill or capability gap through training for a middle management/specialists employee
This measure calculates the average number of days it takes to close an identified skill or capability gap through training for a middle management/specialists employee (i.e…
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Measure Spotlights|
Average time in days to close an identified skill or capability gap through training for a senior management/executives employee
This measure calculates the average number of days it takes to close an identified skill or capability gap through training for a senior management/executives employee (i.e…
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Measure Spotlights|
Internal cost to perform payroll administration activities per $1,000 revenue
This measure calculates the internal cost per $1,000 revenue for maintaining and administering employee earnings and deduction information in order to keep employee data…