Average time in days to close an identified skill or capability gap through training for an operational workers/office staff employee

This measure calculates the average number of days it takes to close an identified skill or capability gap through training for an operational workers/office staff employee (i.e. those who do not have any management responsibility). It is part of a set of Cycle Time measures that help companies analyze the duration of the process "develop and train employees" from beginning to end.

Benchmark Data

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Measure Category:
Cycle Time
Measure ID:
100326
Total Sample Size:
271 All Companies
Performers:
25th Median 75th
- - -
Key Performance Indicator:
No

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Compute this Measure

Units for this measure are days.

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Cycle time in days to close an identified skill or capability gap through training for an operational worker/office staff employee

Key Terms

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Cycle Time

Cycle time is the total time from the beginning of the process to the end. This includes both time spent actually performing the process and time spent waiting to move forward.

Full-time Employee, Part-time Employee, and Temporary Employee

Full-time Employee

For the purpose of this survey, a regular full-time employee is hired for an indefinite period of time and is normally scheduled to work forty hours per week. Appointment is continuous, subject to satisfactory performance and availability of funding.

Part-time Employee

For the purpose of this survey, a regular part-time employee is hired for an indefinite period of time and is scheduled to work less than forty hours per week.

Temporary Employee

A temporary employee is employed for a finite period of time, to fulfill a time-limited role, or to fill the role of a permanent employee who is absent from work. The length of time an employee can work for the organization and be considered a temporary employee may be governed by employment legislation.

Measure Scope

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Cross Industry (7.3.1)

  • 7.3.4.1 - Align employee with organization development needs (10490)
  • 7.3.4.2 - Define employee competencies and skills (16940)
  • 7.3.4.3 - Align learning programs with competencies and skills (10491)
  • 7.3.4.4 - Establish training needs by analysis of required and available skills (10492)
  • 7.3.4.5 - Develop, conduct, and manage employee and/or management training programs (10493)
  • 7.3.4.6 - Manage examinations and certifications (20125)
    • 7.3.4.6.1 - Liaise with external certification authorities (20126)
    • 7.3.4.6.2 - Administer certification tests (20127)
    • 7.3.4.6.3 - Appraise experience qualifications (20128)
    • 7.3.4.6.4 - Administer certificate issue and maintenance (20129)
  • 7.3.4.7 - Monitor and evaluate learning programs (21436)