Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Total cost to perform the process "perform fixed-asset accounting" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to perform the process "perform fixed-asset accounting," which consists of managing and accounting for fixed asset…
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Measure Spotlights|
Total cost to perform the process "perform fixed-asset accounting" per process FTE
This measure calculates total cost to perform the process "perform fixed-asset accounting" per process full-time equivalent employee (FTE). Total cost is the sum of personnel…
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Measure Spotlights|
Total cost to perform the fixed assets cycle as percentage of revenue
This measure calculates the total cost to perform the fixed assets cycle as a percentage of revenue. A fixed asset is a long-term asset, such as property, plant, and…
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Measure Spotlights|
Total cost to perform the fixed assets cycle per $1 billion revenue
This measure calculates the total cost per $1 billion revenue to perform the fixed assets cycle. A fixed asset is a long-term asset (e.g., property, plant, or equipment) not…
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Measure Spotlights|
Total cost to perform the fixed assets cycle per fixed assets cycle FTE
This measure calculates the total cost per fixed assets cycle full-time equivalent (FTE) employee to perform the fixed assets cycle. A fixed asset is a long-term asset (e.g.,…
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Measure Spotlights|
Days cash on hand
This measure calculates the number of days that an organization can continue to pay its operating expenses, given the amount of cash available, without any new revenue. This…
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Measure Spotlights|
Number of expense report line items per FTE that performs the process "process expense reimbursements"
This measure calculates the number of expense report line items per full-time equivalent employee that performs the "process expense reimbursements" process, which consists…
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Measure Spotlights|
Percentage of invoice line items matched with a purchase order
This measure calculates the percentage of invoice line items matched with a purchase order. An invoice line item is a single entry on an invoice. For example, an invoice for…
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Fixed asset turnover ratio
This measure calculates business entity revenue as a ratio of total net book value of managed fixed assets for the current 12-month reporting period. It is part of a set of…
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Measure Spotlights|
Total cost to perform the process "manage employee performance" as a percentage of total cost to perform the process group "manage employee on-boarding, development, and training"
This measure calculates percentage of total cost to perform the process group "manage employee on-boarding, development, and training" allocated to the process "manage…
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Measure Spotlights|
Total cost to perform the process "manage employee performance" per $1,000 revenue
This measure calculates total cost per $1,000 business entity revenue to perform the process "manage employee performance". Total cost is the sum of personnel (compensation…
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Measure Spotlights|
Total cost to perform the process "manage employee performance" per business entity employee
This measure calculates total annual cost per business entity employee to perform the process "manage employee performance". Total cost is the sum of personnel (compensation…
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Measure Spotlights|
Percentage of FTEs that perform the process "process expense reimbursements" that perform the activity "establish and communicate expense reimbursement policies and approval limits"
This measure calculates the percentage of full-time equivalent employees (FTEs) that perform the "process expense reimbursements" process—which consists of processing…
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Measure Spotlights|
Percentage of FTEs that perform the process "process expense reimbursements" that perform the activity "manage personnel accounts"
This measure calculates the percentage of full-time equivalent employees (FTEs) that perform the "process expense reimbursements" process—which consists of processing…