Number of expense report line items per FTE that performs the process "process expense reimbursements"
This measure calculates the number of expense report line items per full-time equivalent employee that performs the "process expense reimbursements" process, which consists of processing reimbursements to employees for the expenses incurred during the course of business. Activities include approving and processing advancements and reimbursements for employee expenses on the organization's behalf, capturing and reporting relevant tax data, and managing personal accounts. An expense report line item is a single entry on an expense report. This measure is part of a set of Staff Productivity measures that help companies assess the efficiency of their staff related to the "process expense reimbursements" process.
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Indicator:
Compute this Measure
Units for this measure are expense report line items.
Number of expense report line items / Number of FTEs who perform the process "process expense reimbursements"
Key Terms
Process Expense Reimbursements
Processing of advancements and reimbursements for employee expenses on the organization's behalf. This process often dovetails with the processing of accounts payable. This process also includes development and use of policies and procedures.
Expense Report Line Item
An expense report line item is a single entry on an expense report. A meal or night of lodging are two examples of expense report line items.
FTE - (full-time equivalent employee)
To calculate the number of full-time equivalents employed during the year for each respective process or activity, you must prorate the number of employees and the hours spent performing each process/activity. Assume that a full-time worker represents 40 hours per week. Provide the average number of full-time equivalents employed during the year for each respective process. Include full-time employees, part-time employees, and temporary workers hired during peak demand periods. Allocate only the portion of the employee's time that relates to or supports the activities identified for an applicable process. Prorate management and secretarial time by estimating the level of effort in support of each activity, by process.
For example, a part-time secretary in the finance department for XYZ, Inc. charges all of his time to finance department activities. He works 20 hours per week. The secretary splits his time evenly supporting employees working in the general accounting process and the financial reporting process. Thus, his time should be allocated by process. So, if he works throughout the year and supports these two processes, his time would be split evenly as:
20hrs/40hrs = .5FTE * 50% for general accounting = .25FTE for general accounting
20hrs/40hrs = .5FTE * 50% for financial reporting = .25FTE for financial reporting
Staff Productivity
Staff Productivity is a measure of the efficiency of individuals performing specific processes. Measures in staff productivity generally relate the transaction volume or outcome of the process with the effort in terms of full time equivalent employees to perform the process.
Median
The metric value which represents the 50th percentile of a peer group. This could also be communicated as the metric value where half of the peer group sample shows lower performance than the expressed metric value or half of the peer group sample shows higher performance than the expressed metric value.