Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Work-in-process (WIP) inventory days of supply
This measure determines work-in-process (WIP) inventory days of supply, which is calculated as annual average WIP inventory value (i.e. the value of all materials, components…
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Work-in-process (WIP) inventory turns
This asset management measure is typically calculated as the cost of goods sold (COGS) for the year divided by the average on-hand work-in-process material value (i.e. the…
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Scrap and rework costs as a percentage of cost of goods sold
This measure calculates the total cost of material that is added into production but is not part of a finished product as a percentage of cost of goods sold (COGS). COGS…
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Value of plant shipments per manufacturing employee
This measure calculates the total annual value of plant shipments per manufacturing employee. It is part of a set of Process Efficiency measures that help companies optimize…
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Percentage of total revenue from outsourced manufacturing
This measure calculates the percentage of total annual revenue produced by third parties, such as manufacturing service providers or contract manufacturers. It measures the…
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Measure Spotlights|
Raw material inventory turns
This measure calculates raw material inventory turns by dividing cost of goods sold (COGS) for the year by the average value of month-end raw material inventory for the most…
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Raw material inventory days of supply
This measure determines raw material inventory days of supply, which is calculated as the value of raw materials inventory divided by the "value of transfers divided by 365…
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Percentage of total finance function FTEs allocated to the process "manage and process collections"
This measure calculates the percentage of total finance function full-time equivalent employees (FTEs) that perform the process group "manage and process collection," which…
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Number of units produced per year
This measure calculates number of units produced per year. This Staff Productivity measure is intended to help companies assess the efficiency of their staff related to the…
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Number of active customers managed per FTE that performs the process "manage and process collections"
This measure calculates the number of active customers managed per full-time equivalent (FTE) employee that performs the process "manage and process collections," which…
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Actual production rate as a percentage of the maximum capable production rate
This measure calculates the actual production rate as a percentage of maximum capable production rate for primary products. It is part of a set of Process Efficiency measures…
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Production schedule attainment during a primary products planning period
This measure calculates average production schedule attainment for a planning period for primary (or high level) products. It is part of a set of Process Efficiency measures…
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Inventory obsolescence as a percentage of total inventory
This measure calculates the percentage of total inventory that is at the end of its product life cycle and has not seen any sales or usage for a set period of time usually…
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Overhead cost to perform the process "manage and process collections" as a percentage of total process cost
This measure calculates overhead cost to perform the process "manage and process collections" as a percentage of total process cost. Overhead cost refers to expenses that an…
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Overhead cost to perform the process "manage and process collections" per $100,000 revenue
This measure calculates overhead cost to perform the process "manage and process collections" per $100,000 business entity revenue. Overhead cost refers to expenses that an…