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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Annual value of managed spend on all materials and services per $1,000 revenue
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Measure Spotlights|
Percentage of total annual number of purchase orders processed error-free the first time
This measure calculates the percentage of the total annual number of purchase orders that are processed error-free the first time. A purchase order is a commitment to buy …