Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Average lead time in months between subsequent product generations for primary products
This measure calculates the average number of months that elapse between product generations for primary products. It is a Cycle Time measure that helps companies analyze the…
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Measure Spotlights|
Number of FTEs that perform the process group "manage taxes" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that estimate the organization's periodic tax liabilities and ensure that…
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Measure Spotlights|
Percentage of total finance function FTEs allocated to the process group "manage taxes"
This measure calculates the percentage of total finance function full-time equivalent employees (FTEs) allocated to estimating the organization's periodic tax liabilities and…
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Measure Spotlights|
Percentage of products that are based on common development platforms
This measure calculates the percentage of products that are developed on common platforms, providing companies with key data for their "perform discovery research" process…
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Measure Spotlights|
Personnel cost to perform the process group "manage taxes" per $1,000 revenue
This measure calculates personnel cost to perform the process group "manage taxes" per $1,000 revenue. Personnel cost refers to employee personnel compensation (salaries and…
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Measure Spotlights|
Total cost to perform the process group "manage taxes" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to estimate the organization's periodic tax liabilities and ensure that appropriate taxing authorities receive tax…
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Measure Spotlights|
Total cost to perform the process group "manage taxes" per $1 billion revenue
This measure calculates the total cost per $1 billion revenue to estimate the organization's periodic tax liabilities and ensure that appropriate taxing authorities receive…
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Measure Spotlights|
Ratio of tax strategy to tax filing staff at the finance shared services center
This measure calculates the ratio of tax strategy to tax filing staff at the finance shared services center. Tax strategy staff set targets for periodic tax liabilities and…
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Measure Spotlights|
Number of FTEs for the phase 'generate new product/service ideas' per $1 billion revenue
This measure calculates the number of full-time equivalent (FTE) employees per $1 billion dedicated to the phase ‘generate new product /service ideas,' which involves…
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Measure Spotlights|
Personnel cost of the phase 'generate new product/service ideas' per $1,000 revenue
This measure calculates personnel cost (per $1,000 revenue) of the phase ‘generate new product/service ideas,' which involves identifying potential improvements/extensions…
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Measure Spotlights|
Total cost of the phase 'generate new product/service ideas' per $1,000 revenue
This measure calculates the total cost (per $1,000 revenue) of the phase ‘generate new product/service ideas,' which involves identifying potential improvements/extensions…
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Measure Spotlights|
Outsourced cost of the phase 'generate new product/service ideas' per $1,000 revenue
This measure calculates outsourced cost (per $1,000 revenue) of the phase ‘generate new product/service ideas,' which involves identifying potential improvements/extensions…
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Measure Spotlights|
Other cost of the phase 'generate new product/service ideas' per $1,000 revenue
This measure calculates other cost (per $1,000 revenue) of the phase ‘generate new product/service ideas,' which involves identifying potential improvements/extensions for…
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Measure Spotlights|
Systems cost of the phase 'generate new product/service ideas' per $100,000 revenue
This measure calculates systems cost (per $100,000 revenue) of the phase ‘generate new product/service ideas,' which involves identifying potential improvements/extensions…
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Measure Spotlights|
Overhead cost of the phase 'generate new product/service ideas' per $1,000 revenue
This measure calculates overhead cost (per $1,000 revenue) of the phase ‘generate new product/service ideas,' which involves identifying potential improvements/extensions for…