Number of FTEs that perform the process group "manage taxes" per $1 billion revenue

This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that estimate the organization's periodic tax liabilities and ensure that appropriate taxing authorities receive tax return filings/payments when due. It is a Process Efficiency measure that helps companies optimize their "manage taxes" process by minimizing waste and refining resource consumption.

Benchmark Data


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Measure Category:
Process Efficiency
Measure Id:
Total Sample Size:
4,476 All Companies
Key Performance

Compute this Measure

Units for this measure are FTEs.

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Number of FTEs who perform the process group "manage taxes" / (Total business entity revenue * .000000001)

Key Terms

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Total Annual Revenue/Net Revenue

Total annual revenue is net proceeds generated from the sale of products or services. This should reflect the selling price less any allowances such as quantity, discounts, rebates and returns. If your business entity is a support unit and therefore does not directly generate revenue, then provide the revenue amount for the units you support. For government/non-profit organizations, please use your non-pass-through budget. For insurance companies the total annual revenue is the total amount of direct written premiums, excluding net investment income. Note: Business entity revenue needs to only include inter-company business segment revenue when the transactions between those business segments are intended to reflect an arm's length transfer price and would therefore meet the regulatory requirements for external revenue reporting.

FTE - (full-time equivalent employee)

To calculate the number of full-time equivalents employed during the year for each respective process or activity, you must prorate the number of employees and the hours spent performing each process/activity. Assume that a full-time worker represents 40 hours per week. Provide the average number of full-time equivalents employed during the year for each respective process. Include full-time employees, part-time employees, and temporary workers hired during peak demand periods. Allocate only the portion of the employee's time that relates to or supports the activities identified for an applicable process. Prorate management and secretarial time by estimating the level of effort in support of each activity, by process.

For example, a part-time secretary in the finance department for XYZ, Inc. charges all of his time to finance department activities. He works 20 hours per week. The secretary splits his time evenly supporting employees working in the general accounting process and the financial reporting process. Thus, his time should be allocated by process. So, if he works throughout the year and supports these two processes, his time would be split evenly as:

20hrs/40hrs = .5FTE * 50% for general accounting = .25FTE for general accounting

20hrs/40hrs = .5FTE * 50% for financial reporting = .25FTE for financial reporting

Process efficiency

Process efficiency represents how well a process converts its inputs into outputs. A process that converts 100% of the inputs into outputs without waste is more efficient than one that converts a similar amount of inputs into fewer outputs.


The metric value which represents the 50th percentile of a peer group. This could also be communicated as the metric value where half of the peer group sample shows lower performance than the expressed metric value or half of the peer group sample shows higher performance than the expressed metric value.

Measure Scope

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Cross Industry (7.3.0)

  • 9.9.1 - Develop tax strategy and plan (10765) - Setting targets for periodic tax liabilities. Assess the tax impact of various activities such as the acquisition or disposal of fixed assets or a deliberate change in number of employee.
    • - Develop foreign, national, state, and local tax strategy (10927) - Developing a tax strategy for foreign, national, state, local administration. Set up tax strategies for foreign trade in imports and exports and at national, state, and local level.
    • - Consolidate and optimize total tax plan (10928) - Combining and enhancing a rational analysis of a financial condition or plan from a tax perspective in order to align financial goals through efficient tax planning.
    • - Maintain tax master data (10929) - Maintaining a master file about the rational analysis of a financial condition or plan from a tax perspective in order to align financial goals through efficient tax planning.
  • 9.9.2 - Process taxes (10766) - Processing the taxes of the organization in line with the regional taxation structure, including corporate, property, excise, and service taxes.
    • - Perform tax planning/strategy (10930) - Creating and implementing strategies for taxes to be paid or collected by the business.
    • - Prepare tax returns (10931) - Preparing and submitting tax reports for every employee to the tax department in order to show the tax paid and deducted from their salaries in the year.
    • - Prepare foreign taxes (10932) - Preparing reports about paid or accrued foreign taxes to an overseas country.
    • - Calculate deferred taxes (10933) - Calculating the income that has been realized when the tax on that income has not.
    • - Account for taxes (10934) - Managing the organization's financial accounts for the purpose of taxation. Prepare and maintain the tax paid by the organization to the country they have business in.
    • - Monitor tax compliance (10935) - Checking and correcting the tax policies according to the rules and regulations set by the organization.
    • - Address tax inquiries (10936) - Addressing any tax queries by any regulatory or government authorities. Review historical records related to taxation within the organization in order to respond to queries.