Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Value of materials and services per $1,000 revenue
This measure calculates the value of materials and series per $1,000 revenue. It is part of a set of Supplemental Information measures that help companies evaluate additional…
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Measure Spotlights|
Ratio of purchases to revenue
This measure calculates the ratio of annual value of all materials and services purchased to revenue. It is part of a set of Supplemental Information measures that help…
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Measure Spotlights|
Cycle time in days from the start of design and development through completion of test marketing for existing product/service improvement projects
This measure calculates the number of calendar days from the start of design and development for a product/service (beginning when resources are assigned) through completion…
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Measure Spotlights|
Cycle time in days from the start of design and development through completion of test marketing for new product/service development projects
This measure calculates the number of calendar days from the start of design and development for a product/service (beginning when resources are assigned) through completion…
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Measure Spotlights|
Number of FTEs (including external) that perform the process group "develop products and services" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs), including external FTEs, that perform the process group "develop product and services," which…
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Measure Spotlights|
Total cost to perform the process group "develop products and services" per $1,000 revenue
This measure calculates the total cost to perform the process group "develop product and services," which handles all activities associated with designing, prototyping,…
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Measure Spotlights|
Product development defect rate in parts per million
This measure calculates the average manufacturing defect rate in parts per million for a company's primary products (during development; i.e. not yet fully finalized finished…
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Measure Spotlights|
Total cost to perform the process "manage suppliers" per $1,000 purchases
This measure calculates the total cost per $1,000 purchases to develop and manage programs and policies for interacting with suppliers, and measure/improve their performance…
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Measure Spotlights|
Total cost to perform the process "manage suppliers" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to develop and manage programs and policies for interacting with suppliers, and measure/improve their performance…
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Measure Spotlights|
Number of active vendors in the master file per $1 million purchases
This measure calculates the total number of active vendors (per $1 million purchases) in a complete listing of a trackable data set for suppliers. It is part of a set of…
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Measure Spotlights|
Total cost to perform the process group "procure materials and services" per $1 billion revenue
This measure calculates total cost to perform the process group "procure materials and services" per $1 billion revenue. Total cost is the sum of personnel (compensation…
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Measure Spotlights|
Total cost to perform the process "develop sourcing strategies" per $1,000 purchases
This measure calculates the total cost per $1,000 purchases to perform the "develop sourcing strategies" process, which involves clarifying purchasing requirements, matching…
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Measure Spotlights|
Total cost to perform the process "develop sourcing strategies" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to perform the "develop sourcing strategies" process, which involves clarifying purchasing requirements, matching…
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Measure Spotlights|
Total cost to perform the process "order materials and services" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue for planning, ordering, and executing the physical delivery of materials and services from suppliers to the points…
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Measure Spotlights|
Total cost to perform the process "order materials and services" per $1,000 purchases
This measure calculates the total cost per $1,000 purchases for planning, ordering, and executing the physical delivery of materials and services from suppliers to the points…