Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Percentage of revenue attributed to indirect sources for the current period
This measure calculates the percentage of revenue associated with indirect sources (i.e. areas other than primary business channels) for the current reporting period. As part…
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Measure Spotlights|
Percentage growth in R&D cost from three reporting periods prior
This measure calculates the total percentage growth in research and development (R&D) cost over the past three reporting periods. R&D costs include all labor, materials, and…
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Measure Spotlights|
Percentage of existing product/service improvement and extension projects launched on budget
This measure the percentage of existing product/service improvement and extension projects completed and made ready for marketing/sale within or on budget, relative to the…
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Measure Spotlights|
Percentage of external ideas from suppliers
This measure calculates the percentage of external ideas for products/services that come from suppliers. It is part of a set of Supplemental Information measures that help…
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Measure Spotlights|
Percentage of total innovation spend allocated to enhancements to existing products/processes/business models
This measure calculates the percentage of total innovation spend allocated to enhancements to existing products/processes/business models. It is part of a set of Supplemental…
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Measure Spotlights|
Budget for research and development (R&D) as a percentage of revenue
This measure helps companies determine what percentage of their revenue is allocated for their research and development budget. The R&D budget covers all costs— including…
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Measure Spotlights|
Total R&D cost as a percentage of revenue (three reporting periods prior)
This measure calculates the total research and development (R&D) cost in relation to revenue over the past three reporting periods. R&D costs include all labor, materials,…
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Measure Spotlights|
Total R&D cost per $1,000 revenue (three reporting periods prior)
This measure calculates total Research and development (R&D) cost per $1,000 business entity revenue, both from three reporting periods prior. Research and Development (R&D)…
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Measure Spotlights|
Total R&D cost per business entity employee for the current reporting period
This measure calculates the total research and development (R&D) cost per current business entity employee. R&D costs include all labor, materials, and overhead associated…
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Measure Spotlights|
Number of research and development (R&D) FTEs per $1 billion revenue
This measure calculates the number of research and development (R&D) full-time equivalent (FTE) employees per $1 billion revenue. Research is a planned search and exploration…
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Measure Spotlights|
Average lead time in months between subsequent product generations for primary products
This measure calculates the average number of months that elapse between product generations for primary products. It is a Cycle Time measure that helps companies analyze the…
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Measure Spotlights|
Percentage of total innovation spend allocated to major extensions to existing products/processes/business models
This measure calculates the percentage of total innovation spend allocated to major extensions to existing products/processes/business models. It is part of a set of…
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Percentage of total innovation spend allocated to new or white space opportunities
This measure calculates the percentage of total innovation spend allocated to new or white space opportunities. It is part of a set of Supplemental Information measures that…
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Measure Spotlights|
Percentage of R&D cost related to new product development projects
This measure calculates the percentage of research and development (R&D) cost related to new product development projects (as opposed to product improvement and extension). R…
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Measure Spotlights|
Percentage of R&D cost related to product improvements and extensions
This measure calculates the percentage of research and development (R&D) costs related to improvement and extension projects (as opposed to development projects). R&D cost…