Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Total cost to perform the process "report time" per employee paid
This measure calculates the total cost per employee paid to perform the "report time" process, which consists of capturing/approving consolidated employee time information…
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Measure Spotlights|
Total cost to perform the process group "process payroll" per employee paid
This measure calculates the total cost per employee paid to perform the process group "process payroll," which consists of the payment of salaries and wages in accordance…
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Measure Spotlights|
Outsourced cost to perform the process "process payroll taxes" per employee paid
This measure calculates outsourced cost per employee paid to perform the process "process payroll taxes". Outsourced cost refers to the total cost of outsourcing a specific…
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Measure Spotlights|
Overhead and other costs to perform the process "process payroll taxes" per employee paid
This measure calculates overhead and other cost per employee paid to perform the process "process payroll taxes". Overhead cost refers to expenses that an organization cannot…
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Measure Spotlights|
Overhead and other costs to perform the process "process payroll taxes" per $1,000 revenue
This measure calculates overhead and other cost per $1,000 business entity revenue to perform the process "process payroll taxes". Overhead cost refers to expenses that an…
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Measure Spotlights|
Outsourced cost to perform the process group "process payroll" per $1,000 revenue
This measure calculates outsourced cost per $1,000 revenue to perform the process group "process payroll," which consists of the payment of salaries and wages in accordance…
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Measure Spotlights|
Outsourced cost to perform the process "report time" per employee paid
This measure calculates outsourced cost per employee paid to perform the process "report time". Outsourced cost refers to the total cost of outsourcing a specific process to…
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Measure Spotlights|
Overhead and other costs to perform the process "report time" per employee paid
This measure calculates overhead and other cost per employee paid to perform the process "report time". Overhead cost refers to expenses that an organization cannot identify…
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Measure Spotlights|
Overhead and other costs to perform the process "report time" per $1,000 revenue
This measure calculates overhead and other cost per $1,000 business entity revenue to perform the process "report time". Overhead cost refers to expenses that an organization…
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Measure Spotlights|
Overhead and other costs to perform the process "manage pay" per employee paid
This measure calculates overhead and other cost per employee paid to perform the process "manage pay". Overhead cost refers to expenses that an organization cannot identify…
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Measure Spotlights|
Overhead and other costs to perform the process "manage pay" per $1,000 revenue
This measure calculates overhead and other cost per $1,000 business entity revenue to perform the process "manage pay". Overhead cost refers to expenses that an organization…
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Measure Spotlights|
Outsourced cost to perform the process "manage pay" per employee paid
This measure calculates outsourced cost per employee paid to perform the process "manage pay". Outsourced cost refers to the total cost of outsourcing a specific process to a…
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Measure Spotlights|
Percentage of paid employees that are exempt employees
This measure calculates the percentage of employees paid that are salaried (exempt) employees. This Supplemental Information measure is intended to help companies evaluate…
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Measure Spotlights|
Percentage of paid employees that are non-exempt employees
This measure calculates the percentage of employees paid that are hourly (non-exempt) employees. This Supplemental Information measure is intended to help companies evaluate…
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Measure Spotlights|
Percentage of paid employees that are retired employees
This measure calculates the percentage of employees paid that are retired employees receiving payments from payroll. This Supplemental Information measure is intended to help…