This measure calculates overhead and other cost per employee paid to perform the process "report time". Overhead cost refers to expenses that an organization cannot identify as direct costs of performing a process. These include occupancy, facilities, utilities, and maintenance, etc. Other cost refers to costs other than personnel, equipment, material, systems, or outsourced expenses for the process (e.g., costs for supplies and office equipment, travel, training, and seminars). The Process "report time" includes [Recording the reporting time of employees on-site. Track working days, salary calculations, holidays taken, number of hours spend in the office, billing hours, etc.]. This Cost Effectiveness measure is intended to help companies understand this cost expenditure related to the process "Report time".
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(Total cost to perform the process "report time" * Percentage of total cost to perform the process "report time" allocated to internal costs * Percentage of internal costs of the process "report time" allocated to overhead and other costs * .0001)/Total number of employees paid
Other costs are costs associated with the specified process, but not specifically covered in personnel cost, systems cost, overhead cost and outsourced cost in this questionnaire. These other costs include costs for supplies and office equipment, travel, training and seminars. Include the cost of telephones, except for that portion captured in systems cost.
Cost effectiveness measures are those in which two related variables, one of which is the cost and one of which is the related outcome related to the expenditure are used to determine a particular metric value.
Full-time Employee, Part-time Employee, and Temporary Employee
For the purpose of this survey, a regular full-time employee is hired for an indefinite period of time and is normally scheduled to work forty hours per week. Appointment is continuous, subject to satisfactory performance and availability of funding.
For the purpose of this survey, a regular part-time employee is hired for an indefinite period of time and is scheduled to work less than forty hours per week.
A temporary employee is employed for a finite period of time, to fulfill a time-limited role, or to fill the role of a permanent employee who is absent from work. The length of time an employee can work for the organization and be considered a temporary employee may be governed by employment legislation.