Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Systems cost to perform the process group "recruit, source, and select employees" as a percentage of total process group cost
This measure calculates the percentage of the total cost to perform the process group "recruit, source and select employees" that comes from systems cost. Activities in this…
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Measure Spotlights|
Total number of job applications received per FTE that performs the process group "recruit, source, and select employees"
This measure calculates the total number of job applications received per full-time equivalent (FTE) employee (including those in support locations, such as shared centers)…
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Measure Spotlights|
Number of FTEs that perform the process group "recruit, source, and select employees" as a percentage of business entity FTEs
This measure calculates the percentage of business entity full-time equivalent employees (FTEs) that are FTEs who perform the process group "recruit, source and select…
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Number of job applications per approved job requisition
The measure determines the number of job applications per approved job requisition in order to help a company understand how many applicants there are per posted job and…
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Percentage of time talent acquisition employees spend on explaining the hiring process to hiring managers today
This measure calculates percentage of time talent acquisition employees spend on explaining the hiring process to hiring managers today. This Supplemental Information measure…
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Percentage of time talent acquisition employees spend on posting jobs and managing external marketing today
This measure calculates percentage of time talent acquisition employees spend on posting jobs and managing external marketing today. This Supplemental Information measure is…
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Measure Spotlights|
Percentage of time talent acquisition employees spend on sourcing the best candidates in the market today
This measure calculates percentage of time talent acquisition employees spend on sourcing the best candidates in the market today. This Supplemental Information measure is…
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Measure Spotlights|
Percentage of time talent acquisition employees spend on screening and selecting the right talent for your business today
This measure calculates percentage of time talent acquisition employees spend on screening and selecting the right talent for your business today. This Supplemental…
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Measure Spotlights|
Personnel cost to perform the HR function per function FTE
This measure calculates the personnel cost to perform the function "develop and manage human capital" per full-time equivalent (FTE) that performs the function. Personnel…
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Measure Spotlights|
Voluntary terminations as a percentage of total business entity employee turnover
This measure calculates the percentage of total business entity employee turnover that was the result of employees voluntarily leaving the organization of their own accord…
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Measure Spotlights|
Involuntary terminations as a percentage of total business entity employee turnover
This measure calculates the percentage of total business entity employees that were terminated due to permanent layoff, redundancy, termination for cause, etc. As part of a…
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Measure Spotlights|
Number of business entity employees per HR function FTE
This measure calculates the number of business entity employees (temporary, part-time, and full-time headcount) per human resources (HR) function full-time equivalent (FTE)…
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Measure Spotlights|
Involuntary terminations as a percentage of total business entity employees
This measure calculates the percentage of total business entity employees that were terminated due to permanent layoff, redundancy, termination for cause, etc. It is part of…
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Number of business entity employees per FTE that performs the process group "develop and counsel employees"
This measure calculates the number of business entity employees per full-time equivalent (FTE) employee that performs the process group "develop and counsel employees," which…
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Number of business entity employees per FTE in HR administration
This measure calculates the number of business entity employees (temporary, part-time, and full-time headcount) per full-time equivalent (FTE) employee in HR administration…