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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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- Customer-focused Processes and Functions (95)
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Education K16
(356)
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Finance and Accounting
(1280)
- Accounting (174)
- Accounts Payable (149)
- Accounts Receivable (151)
- Auditing (119)
- Capital Planning/Allocation (19)
- Cash Management (49)
- Credit Analytics (1)
- Credit and Collections (67)
- Finance Analytics (65)
- Financial Performance Management Analytics (27)
- Order to Cash (65)
- Payroll (40)
- Performance Management (49)
- Planning, budgeting, and forecasting (209)
- Regulatory Compliance (55)
- Risk Management (81)
- Tax management (11)
- Working Capital Management (27)
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Human Capital Management
(1124)
- Compensation and benefits (45)
- Employee Communication & Engagement (172)
- Employee outplacement, downsizing, and redeployment (40)
- Employee Training & development (286)
- HCM/HR Operations (281)
- HCM Strategy (268)
- Legal and Compliance (67)
- Performance management and evaluation (43)
- Recruiting and Staffing (130)
- Rewards, Recognition, and Retention (163)
- Workforce Information and Analytics (71)
- Information Technology (272)
- Innovation (249)
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Knowledge Management
(1284)
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Organization and Management
(552)
- Change Management (174)
- Competitive Intelligence (1)
- Culture (110)
- Environmental Health & Safety (30)
- Ethics (16)
- External Relationships (50)
- Growth (2)
- Internal Corporate Communication (1)
- Learning Organization (10)
- Organizational Performance Analytics (6)
- Organization Structures (59)
- Productivity (66)
- Project Management (68)
- Risk Management (42)
- Scenario Planning (16)
- Shared Services (52)
- Strategic Planning (23)
- Teams (8)
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Process and Performance Management
(1308)
- Product Development (216)
- Sales and Marketing (214)
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Supply Chain Management
(1430)
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- Accounting (9)
- Advertising (3)
- Aerospace (122)
- Agriculture (13)
- Airline (3)
- Amusement/Recreation Services (3)
- Appliances (5)
- Architecture and Design (11)
- Association (6)
- Automotive (148)
- Biotechnology (4)
- Broadcasting/Radio/TV/Cable/Media (60)
- Chemicals (153)
- Computers (6)
- Construction (35)
- Consumer Products/Packaged Goods (198)
- Cosmetics/Soaps/Detergents/Perfumes (12)
- Data Management (1)
- Distribution (104)
- Durable Goods (132)
- Education (Higher Education) (28)
- Education (K-12) (28)
- Electronics (148)
- Energy and Utility (111)
- Engineering (25)
- Entertainment (49)
- Financial Services/Banking (197)
- Food/Beverage/Restaurant (50)
- Forestry Products (1)
- Government/Military (Federal/State) (167)
- Healthcare (142)
- Instrumentation (3)
- Insurance (112)
- Legal Services (111)
- Logistics (4)
- Machinery (142)
- Machinery Equipment (140)
- Medical Equipment (19)
- Metals (6)
- Mining (54)
- Non-Profit (41)
- Petroleum/Oil/Gas (205)
- Pharmaceutical (194)
- Pipelines (4)
- Printing & Publishing (2)
- Professional Services/Business Services (216)
- Public Relations (1)
- Pulp and Paper (2)
- Railroads (1)
- Real Estate (2)
- Rental (1)
- Research Organization (6)
- Retail/Catalog/Mail Order (182)
- Rubber & Plastics (24)
- Semiconductors (3)
- Software (73)
- Steel (6)
- Stone/Glass/Clay/Concrete (29)
- Telecommunication (113)
- Textile (27)
- Tobacco (6)
- Transportation/Freight Carriers (100)
- Waste Management/Environmental (4)
- Wholesale Distribution (158)
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