People, Process, and Technology - U.S. Army Armament Research, Development, and Engineering Command (ARDEC) Case Study

Published On:
October 06, 2008
Authored By:
APQC
Members-Only Content:

Process management can become needlessly complex and difficult to sustain. Learn how the U.S. Army Armament Research, Development, and Engineering Command (ARDEC) implemented process management approaches that stuck, including how the organization trains and develops employees, uses technological tools, and measures both processes and process management progress.

Click here to view the full-length best practices report, People, Process, and Technology: A Triple Play for Business Process Management, which includes this case study.