Many organizations have adopted computerized maintenance management system (CMMS) software, enterprise asset management (EAM) software, and enterprise resource planning (ERP) software to help improve daily working capital transactions. APQC’s 2011 report Improving Working Capital Management and…

APQC and other survey results show that few HR functions are working closely with business leaders to set and deliver upon organizational strategy. Most HR functions only occasionally engage with internal client leaders in a business partner, strategic advisor capacity. What are strategic HR…

This thing I like to call knowledge management (KM for short) reminds me of another time in my career where having certain skills and experience didn’t seem to make the “big leagues” of professions. Yet, what I learned then seems all too appropriate for what I’m doing today in KM. So much so that I…

According to a recent blog post, The top three barriers to effective BPM,  that Chris Taylor wrote on SuccessfulWorkplace.com, there are generally three big challenges associated with implementing business process management (BPM) initiatives. First, Taylor said many organizations struggle…

APQC was fortunate enough to interview Tim Hueneman , a Senior Principal with Trexin Consulting (www.trexin.com), specializing in business architecture and process management.  He blogs at BPM: Theory to Practice. Tim talked about the challenge of connecting ‘Big Data’ and BPM. APQC: …

Should social networking be implemented for the supply chain? That is a topic of interest to Adrian Gonzalez of Adelante SCM. He argues in a blog post on Logistics Viewpoints that social networking can be applied to the supply chain because it is “about facilitating people-to-people…

This time of year marks the beginning of the dreaded budgeting season for many finance organizations. The drill requires organizations to go through a ham-fisted process that has business unit managers guessing at revenue growth, costs, and spending patterns for 2014. But today’s finance leaders…

APQC's Executive Director of Membership and Research Services, Ron Webb, is joined by Theo Priestley, one of the industry's leading technology evangelists and BPM influencers. In this interview, Theo discusses the biggest hurdles organizations experience in connecting people to the right…

Cisco System’s Gary Borella, manager for its Intellectual Capital (IC) Team, was the speaker for APQC’s June Knowledge Management (KM) Community Call. He spoke about how Cisco’s KM program has been successful with the help of its recognition program.  The one-hour presentation can be viewed…

IBM CEO and APQC Board Member Ginni Rometty recently declared the death of traditional marketing as we know it. New marketers MUST focus directly to the customer, not to the segment. Retailers are definitely feeling this pressure as consumers are pressuring them to lower prices, provide better…