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Brother, Can You Spare An Electronic Payment?
Tech savvy Sweden’s high utilization of electronic payment technology has the country on pace to become the first cashless society. While widespread credit and debit card usage is fueling the trend, the rise of mobile pay apps is also a key factor. According to a recent article in The New York…
Recognizing the Impact of the New Revenue Recognition Rules
The Financial Accounting Standards Board (FASB) and the International Accounting Standards Board (IASB) have issued their long-awaited converged standards on revenue recognition. The rules govern how and when revenue can be recognized in different industries. In essence, the new rule will do away…
Putting Performance Management into the Flow of Work
If you’re like me, or any of the other folks responsible for running some part of a growing concern, you probably spend a lot of time in performance dashboards like this one. Traditional Performance Dashboard I hate files like this. I hate them because they feel so… disconnected. I…
Overcoming Three Common Process Management Misconceptions
If you’re reading this blog, it’s probably because you’re a process person. You understand that almost every business need can be addressed through better management of how people do their work. But for everyone that gets it, there’s often several that don’t. And I believe they don’t get it…
Why Companies are Failing at Digital Transformation
One of the top competitive issues facing companies today is the need to become an agile, digital business. Yet, most companies are failing to make the transformation. An important new study, just released by the Business Performance Innovation Network, highlights major roadblocks standing…
Finance in 2020: A Radical Departure
The following conversation is derived from my recent sit-down with Accenture Strategy’s David Axson, one of America’s leading thinkers when it comes to the transformation of the finance function. Mr. Axson will share his latest research and advice on APQC’s financial management webinar Finance 2020…
Where Does APQC Get It?
Hey folks, Tesmer here. We’ve been super busy this year working on great things for you in the Process Classification Framework®(PCF) world, including updates to all of the industry specific frameworks, a brand new cross-industry framework, and MosaiQTM PCF v7.0.0 was a huge undertaking and…
Process Management, Knowledge Management, and Reese’s® Peanut Butter Cups
At APQC we often discuss the benefits of process management (PM) and knowledge management (KM). From our perspective, the two disciplines are intricately intertwined. After all, processes require the knowledge and experience of an organization’s employees to be successful and knowledge management…
Some Large U.S. Companies Face More Cost Reduction
Some of America’s largest companies have been releasing worrisome earnings reports to Wall Street lately. The phrase being bandied about by equity analysts is “revenue light,” meaning such and such a company failed to deliver expected levels of revenue growth. Corporate profits, meanwhile,…
Giving Services their Proper Place in the PCF
Why sell a light bulb when you can sell a lighting system? The design, installation, operation and maintenance of more capable lighting systems that leverage advanced automation and control provides a service to customers beyond just the purpose of a bulb itself. When we look at traditionally…