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How Different is Procurement in Service and Manufacturing Organizations?

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In September APQC conducted a survey to provide a better understanding of how some proposed structural changes, specifically centered on the procurement and products and service delivery sections, to APQC's Process Classification Framework® (PCF) would affect its end users. This infographic looks…

Keys to Integrating Lean and Financial Planning Analytics For Process Improvement

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What are the challenges in integrating Lean and financial planning analytics to achieve breakthrough process improvements? Brian Higgins, Principal at Management Resource Technologies talked to APQC about that and how Management Resource Technologies created over create over $30 million in…

A Better Way to Implement Business Software Solutions: Aligning Process, Information, and Technology

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I was recently able to speak with Tim Allen, vice president at Project Consulting Group (PCG) about the common pitfalls of implementing ERP, CRM, and BI systems.  Often these implementations are driven by rapid execution strategies designed to save time and money, with little or no…