Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Case Study|
KM Consulting in a Pharmaceutical Company
Novartis AG is a leading global medicine company based in Switzerland. The organization reported revenue of $50.5 billion in 2022, and its products reach nearly 800 million…
-
Data and Measures|
Planning and Management Accounting: Agile Methodology - Pharmaceutical Industry Report
APQC prepares pharmaceutical industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set of…
-
Data and Measures|
Planning and Management Accounting: Agile Methodology - Retail and Wholesale Industry Report
APQC prepares retail and wholesale industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set…
-
Data and Measures|
Planning and Management Accounting: Agile Methodology - Financial Services/Banking Industry Report
APQC prepares financial services/banking industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across…
-
Data and Measures|
Planning and Management Accounting: Agile Methodology - Industrial Products Industry Report
APQC prepares industrial products industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set…
-
Data and Measures|
Planning and Management Accounting: Sustainability - Industrial Products Industry Report
APQC prepares industrial products industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set…
-
Data and Measures|
Planning and Management Accounting: Sustainability - Pharmaceutical Industry Report
APQC prepares pharmaceutical industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set of…
-
Data and Measures|
Planning and Management Accounting: Sustainability - Retail and Wholesale Industry Report
APQC prepares retail industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set of measures…
-
Data and Measures|
Planning and Management Accounting: Sustainability - Financial Services/Banking Industry Report
APQC prepares financial services/banking industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across…
-
Data and Measures|
Sales and Marketing Key Benchmarks: Industrial Products Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The category “Market and Sell Products and…
-
Data and Measures|
Sales and Marketing Key Benchmarks: Pharmaceutical Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The category “Market and Sell Products and…
-
Data and Measures|
Sales and Marketing Key Benchmarks: Retail and Wholesale Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The category “Market and Sell Products and…
-
Data and Measures|
Sales and Marketing Key Benchmarks: Financial Services/Banking Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The category “Market and Sell Products and…
-
Case Study|
Desjardins IBM Deep Cloud Benchmarking Study
The Desjardins Group is a Canadian financial service cooperative and the largest federation of credit unions in North America. They execute their mission through the…
-
Collections|
Tax and Treasury Key Benchmarks
Prepared using data from Open Standards Benchmarking® in Tax and Treasury, the articles in this collection highlight financial management tax and treasury key performance…
Key performance indicators and benchmarking data related to your search results are available. Click "View All Measure Spotlight Results" to open the search results.