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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Communities of Practice: Advice from KM Leaders
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Presentation Slides
An Interactive Conversation with 2020 Excellence in KM Recipients
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Webinars & Videos
An Interactive Conversation with 2020 Excellence in KM Recipients
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Infographics
What Makes SNC-Lavalin Excellent at KM?
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Case Study
Excellence in Knowledge Management at SNC-Lavalin
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Case Study
How MSA the Safety Company Connects KM to Its Mission: Saving Customers' Lives
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Presentation Slides
Global Collaboration Drives Innovative Sparks
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Articles
Engaging a Global Workforce in Communities of Practice
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Articles
The Do's and Don'ts of Community Charters
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Articles
Five Classic Engagement Tactics for Communities of Practice
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Articles
Four Proven Strategies to Evaluate Communities of Practice
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Articles
Provide Training and Guidance for Community of Practice Roles
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Articles
Audience Segmentation and Targeted Marketing for Communities of Practice
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Articles
Strengthening Communities with Low Burden, High Impact Webinars (Community Call Summary)
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Presentation Slides
Strengthening Communities with Low Burden, High Impact Webinars
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021
