Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Talent Development Practice Reports
These reports provide industry-specific perspectives into talent development practices. Topics include talent strategy, buy/borrow/build approaches, and the use of technology…
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Data and Measures|
Talent Development Practices: Electronics Industry Report
This report explores practices used by organizations that completed APQC’s Open Standards Benchmarking® Talent Development Survey in 2021. Topics include talent strategy, buy…
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The COVID-19 pandemic was marked by wide-ranging supply chain shortages for medical equipment, ranging from PPE and gloves to respirators and other critical products. It also…
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How IT Moves to the Cloud Practices Report: Electronics Industry
APQC conducts ongoing survey research on IT application development and maintenance to help organizations assess the structure, performance, and practice of their IT…
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Artificial Intelligence in Supply Chain: Electronics Industry Report
In 2020, APQC conducted a survey to examine the use of AI across the supply chain. This industry-specific report explores trends in AI and its adoption and impact on…
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Artificial Intelligence in Manufacturing: Electronics Industry Report
In 2020, APQC conducted a survey to examine the use of AI for manufacturing. This industry-specific report explores trends in AI and its adoption and impact on employees in…
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Artificial Intelligence in Marketing: Electronics Industry Survey Report
In June of 2020, APQC conducted a survey to explore the use of AI for marketing. This industry-specific report explores trends in AI and its applications in the marketing…
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2021 Strategic Outlook Information Management and Search: Consumer Products and Electronics Industry Report
In early 2021, APQC and search solution provider Sinequa partnered to survey high-level knowledge management (KM) and IT leaders in large organizations about their projects…
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2021 Supply Chain Challenges and Priorities: Electronics Industry
This industry specific report shares results from APQC's seventh annual supply chain priorities and challenges research. Gain insights from 455 organizations into top areas…
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IT Application Development and Maintenance Key Benchmarks: Electronics Industry
Prepared using data from APQC’s Open Standards Benchmarking® in IT Application Development Performance Assessment, this article highlights important IT application…
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APQC interviewed Steven Slate, Senior Process Analyst, and Chris Yardley, Team Leader of Business and Process Analysis, about PNNL’s process management journey. Read this…
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Leveraging Deep Knowledge Transfer at APQC
The Knowledge Management Capability Assessment Tool (KM CAT), one of APQC's flagship assessments, rates an organization’s capabilities and maturity in knowledge management…
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Accounts Receivable and Collections Key Benchmarks
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Perform revenue accounting”…
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Accounts Receivable and Collections Key Benchmarks: Electronics Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Perform revenue accounting”…
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Digital Transformation of the Finance Function: Electronics Industry Practices Report
APQC conducts ongoing research on the finance function to help organizations benchmark and assess the performance of their own finance functions against other organizations…
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