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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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- Customer-focused Processes and Functions (3)
- Education K16 (14)
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Finance and Accounting
(50)
- Accounting (9)
- Accounts Payable (5)
- Accounts Receivable (4)
- Auditing (4)
- Capital Planning/Allocation (1)
- Cash Management (2)
- Credit and Collections (4)
- Finance Analytics (4)
- Financial Performance Management Analytics (1)
- Order to Cash (1)
- Payroll (3)
- Performance Management (2)
- Planning, budgeting, and forecasting (11)
- Regulatory Compliance (4)
- Risk Management (4)
- Tax management (2)
- Working Capital Management (3)
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Human Capital Management
(28)
- Compensation and benefits (1)
- Employee Communication & Engagement (3)
- Employee outplacement, downsizing, and redeployment (1)
- Employee Training & development (9)
- HCM/HR Operations (8)
- HCM Strategy (7)
- Legal and Compliance (1)
- Performance management and evaluation (2)
- Recruiting and Staffing (4)
- Rewards, Recognition, and Retention (4)
- Workforce Information and Analytics (2)
- Information Technology (11)
- Innovation (15)
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Knowledge Management
(61)
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Organization and Management
(24)
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Process and Performance Management
(46)
- Product Development (17)
- Sales and Marketing (4)
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Supply Chain Management
(38)
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- Accounting (4)
- Aerospace (15)
- Agriculture (1)
- Airline (1)
- Amusement/Recreation Services (1)
- Appliances (5)
- Architecture and Design (4)
- Association (1)
- Automotive (18)
- Biotechnology (3)
- Broadcasting/Radio/TV/Cable/Media (8)
- Chemicals (22)
- (-) Computers (11)
- Construction (29)
- Consumer Products/Packaged Goods (24)
- Cosmetics/Soaps/Detergents/Perfumes (5)
- Data Management (3)
- Distribution (10)
- Durable Goods (35)
- Education (Higher Education) (2)
- Education (K-12) (1)
- Electronics (18)
- Energy and Utility (14)
- Engineering (9)
- Entertainment (7)
- (-) Financial Services/Banking (180)
- Food/Beverage/Restaurant (10)
- Government/Military (Federal/State) (27)
- Healthcare (12)
- Instrumentation (2)
- Insurance (26)
- Legal Services (12)
- Machinery (40)
- Machinery Equipment (37)
- Medical Equipment (6)
- Metals (4)
- Mining (10)
- Non-Profit (11)
- Petroleum/Oil/Gas (30)
- Pharmaceutical (23)
- (-) Pipelines (6)
- Printing & Publishing (1)
- Professional Services/Business Services (27)
- Pulp and Paper (3)
- Rental (1)
- (-) Research Organization (10)
- Retail/Catalog/Mail Order (22)
- Rubber & Plastics (25)
- Security Systems (2)
- (-) Semiconductors (5)
- Software (12)
- Steel (2)
- (-) Stone/Glass/Clay/Concrete (29)
- Telecommunication (16)
- Textile (27)
- Tobacco (3)
- Transportation/Freight Carriers (10)
- Waste Management/Environmental (4)
- Wholesale Distribution (17)
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The U.S. Internal Revenue Service (IRS) earned APQC’s 2019 Excellence in KM Award in honor of achieving Level 3 on APQC’s KM Capability Assessment at the enterprise level…
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