Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
HR Function Key Benchmarks: Pharmaceutical Industry
Prepared using APQC's Open Standards Benchmarking® portal, this article highlights important measures and median metric values for HR organization processes in the…
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Data and Measures|
HR Function Key Benchmarks: Telecommunications Industry
Prepared using APQC's Open Standards Benchmarking® portal, this article highlights important measures and median metric values for HR organization processes in the…
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Data and Measures|
HR Function Key Benchmarks: Consumer Products/Packaged Goods Industry
Prepared using APQC's Open Standards Benchmarking® portal, this article highlights important measures and median metric values for HR organization processes in the consumer…
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Webinars & Videos|
Excellence in KM at a Pharmaceutical Company
In 2023, APQC recognized Novartis as a recipient of its Excellence in Knowledge Management program (EiKM), which achieved Level 3 maturity (3.23) at a business unit level…
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Data and Measures|
Talent Acquisition Technology Survey Report: Financial Services/Banking Industry
This report explores how organizations that completed APQC’s Open Standards Benchmarking® Assessment in Talent Acquisition during 2023 are using technology in recruiting,…
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Data and Measures|
Talent Acquisition Technology Survey Report: Industrial Products Industry
This report explores how organizations that completed APQC’s Open Standards Benchmarking® Assessment in Talent Acquisition during 2023 are using technology in recruiting,…
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Data and Measures|
Talent Acquisition Technology Survey Report: Pharmaceutical Industry
This report explores how organizations that completed APQC’s Open Standards Benchmarking® Assessment in Talent Acquisition during 2023 are using technology in recruiting,…
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Data and Measures|
Talent Acquisition Technology Survey Report: Telecommunications Industry
This report explores how organizations that completed APQC’s Open Standards Benchmarking® Assessment in Talent Acquisition during 2023 are using technology in recruiting,…
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Data and Measures|
Talent Acquisition Technology Survey Report: Consumer Products/Packaged Goods Industry
This report explores how organizations that completed APQC’s Open Standards Benchmarking® Assessment in Talent Acquisition during 2023 are using technology in recruiting,…
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Webinars & Videos|
KM Team Roles Within a Pharmaceutical Company
In 2023, APQC recognized Novartis as a recipient of its Excellence in Knowledge Management program (EiKM), which achieved Level 3 maturity (3.23) at a business unit level…
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Data and Measures|
Finance Organization Key Benchmarks: Consumer Products/Packaged Goods Industry
Prepared using data from APQC's Open Standards Benchmarking for the finance organization, this article highlights key performance indicator (KPI) benchmarks for organizations…
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Data and Measures|
Finance Organization Key Benchmarks: Pharmaceutical Industry
Prepared using data from APQC's Open Standards Benchmarking for the finance organization, this article highlights key performance indicator (KPI) benchmarks for organizations…
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Data and Measures|
Finance Organization Key Benchmarks: Industrial Products Industry
Prepared using data from APQC's Open Standards Benchmarking for the finance organization, this article highlights key performance indicator (KPI) benchmarks for organizations…
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Data and Measures|
Finance Organization Key Benchmarks: Telecommunications Industry
Prepared using data from APQC's Open Standards Benchmarking for the finance organization, this article highlights key performance indicator (KPI) benchmarks for organizations…
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Collections|
Supply Chain Planning Key Benchmarks
With metric data from APQC’s Open Standards Benchmarking in supply chain planning, this collection highlights articles with supply chain planning benchmarks for organizations…
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