Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask usResource Results
-
Data and Measures|
Cost Accounting and Management Practices: Consumer Products/Packaged Goods Industry Spotlight
APQC conducts ongoing Open Standards Benchmarking® survey research to help organizations benchmark and improve their processes. The research gathers metric data (cost,…
-
Case Study|
Excellence in Knowledge Management at Arup
Ove Arup & Partners (Arup) is a multinational professional services firm that provides engineering, design, planning, project management, and consulting services for all…
-
Case Study|
Excellence in Knowledge Management at SNC-Lavalin
Professional services and project management company SNC-Lavalin achieved a Level 4 maturity on APQC's Knowledge Management (KM) Capability Assessment Tool at the enterprise…
-
Data and Measures|
Treasury Operations: Consumer Products/Packaged Goods Industry Practices Spotlight Report
Prepared using APQC’s Open Standards Benchmarking® data in Treasury Operations, this report highlights qualitative performance indicator (KPI) benchmarks and practices for…
-
Data and Measures|
Treasury Operations: Automotive Industry Practices Spotlight Report
Prepared using APQC’s Open Standards Benchmarking® data in Treasury Operations, this report highlights qualitative performance indicator (KPI) benchmarks and practices for…
-
Data and Measures|
Innovation in the Face of Disruption: Manufacturing Sector Report
Today’s KM programs are coping with forces beyond their control—transformative new technologies, major changes to business leadership and strategy, dramatic market swings and…
-
Data and Measures|
Finance Analytics: Building High-performance Structure, Tools, and Teams Consumer Products/Packaged Goods Industry Spotlight
Analytics is an increasingly important part of finance’s role as strategic business partner, helping derive key business insights and support better decision making by…
-
Webinars & Videos|
Fostering a KM Culture: Toyota Motors, Ruckus Networks, and Schlumberger Discuss Ways to Encourage Knowledge Sharing
In March 2020, APQC hosted a webinar with KM leaders from Toyota Motors North America, Ruckus Networks, and Schlumberger to find out how they have overcome cultural hurdles…
-
In March 2020, APQC hosted a webinar with KM leaders from Toyota Motors North America, Ruckus Networks, and Schlumberger to find out how they have overcome cultural hurdles…
-
Data and Measures|
Supplier Risk Management Practices Report: Automotive Industry
This report captures the current state of supplier risk management with actionable guidance from APQC. Gain insights into how organizations in the automotive Industry…
-
Data and Measures|
Supplier Risk Management Practices Report: Consumer Products/Packaged Goods Industry
This report captures the current state of supplier risk management with actionable guidance from APQC. Gain insights into how organizations in the consumer products…
-
Data and Measures|
2020 Financial Management Priorities and Challenges Survey Summary Report: Automotive Industry
APQC's financial management research team conducted a survey to better understand the priorities and challenges that finance professionals expect to experience in 2020. This…
-
Data and Measures|
2020 Financial Management Priorities and Challenges Survey Summary Report: Consumer Products/Packaged Goods Industry
APQC's financial management research team conducted a survey to better understand the priorities and challenges that finance professionals expect to experience in 2020. This…
-
Reports & White Papers|
Using Knowledge-Sensitive Measures to Evaluate KM's Impact in STEM Disciplines
This white paper explains how STEM fields track knowledge acquisition and application and how knowledge management (KM) programs can align with this measurement approach to…
-
Knowledge management (KM) has a natural affinity with science, technology, engineering, and math (STEM) disciplines. However, STEM workers themselves may not know what KM is,…
Key performance indicators and benchmarking data related to your search results are available. Click "View All Measure Spotlight Results" to open the search results.