Home
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us
Skip to search
-
- Customer-focused Processes and Functions (6)
- Education K16 (22)
-
Finance and Accounting
(91)
- Accounting (19)
- Accounts Payable (14)
- Accounts Receivable (7)
- Auditing (6)
- Capital Planning/Allocation (3)
- Cash Management (3)
- Credit and Collections (7)
- Finance Analytics (7)
- Financial Performance Management Analytics (2)
- Order to Cash (1)
- Payroll (6)
- Performance Management (3)
- Planning, budgeting, and forecasting (17)
- Regulatory Compliance (10)
- Risk Management (4)
- Tax management (2)
- Working Capital Management (2)
-
Human Capital Management
(58)
- Compensation and benefits (2)
- Employee Communication & Engagement (8)
- Employee outplacement, downsizing, and redeployment (3)
- Employee Training & development (15)
- HCM/HR Operations (18)
- HCM Strategy (16)
- Legal and Compliance (1)
- Performance management and evaluation (4)
- Recruiting and Staffing (10)
- Rewards, Recognition, and Retention (11)
- Workforce Information and Analytics (7)
- Information Technology (19)
- Innovation (18)
-
Knowledge Management
(74)
-
Organization and Management
(30)
-
Process and Performance Management
(58)
- Product Development (20)
- Sales and Marketing (14)
-
Supply Chain Management
(69)
-
-
-
- Accounting (5)
- Advertising (2)
- Aerospace (14)
- Agriculture (1)
- Airline (1)
- Amusement/Recreation Services (1)
- Appliances (5)
- Architecture and Design (5)
- (-) Association (4)
- Automotive (19)
- Biotechnology (1)
- Broadcasting/Radio/TV/Cable/Media (10)
- Chemicals (20)
- Computers (6)
- Construction (28)
- Consumer Products/Packaged Goods (27)
- Cosmetics/Soaps/Detergents/Perfumes (5)
- Data Management (2)
- Distribution (79)
- Durable Goods (34)
- Education (Higher Education) (4)
- Education (K-12) (3)
- Electronics (19)
- Energy and Utility (14)
- Engineering (10)
- Entertainment (7)
- (-) Financial Services/Banking (182)
- Food/Beverage/Restaurant (10)
- Government/Military (Federal/State) (24)
- Healthcare (12)
- Instrumentation (2)
- Insurance (27)
- (-) Legal Services (84)
- Logistics (1)
- Machinery (39)
- Machinery Equipment (36)
- Medical Equipment (5)
- Metals (3)
- Mining (9)
- Non-Profit (10)
- Petroleum/Oil/Gas (29)
- Pharmaceutical (22)
- Pipelines (5)
- Printing & Publishing (1)
- Professional Services/Business Services (95)
- (-) Pulp and Paper (3)
- Railroads (1)
- Rental (1)
- Research Organization (3)
- Retail/Catalog/Mail Order (24)
- Rubber & Plastics (25)
- Security Systems (2)
- Semiconductors (3)
- Software (9)
- Steel (1)
- Stone/Glass/Clay/Concrete (26)
- Telecommunication (17)
- (-) Textile (27)
- (-) Tobacco (6)
- (-) Transportation/Freight Carriers (85)
- Waste Management/Environmental (3)
- Wholesale Distribution (18)
Resource Results
-
The U.S. Internal Revenue Service (IRS) earned APQC’s 2019 Excellence in KM Award in honor of achieving Level 3 on APQC’s KM Capability Assessment at the enterprise level…
Key performance indicators and benchmarking data related to your search results are available. Click "View All Measure Spotlight Results" to open the search results.