Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Customer Credit and Invoicing Key Benchmarks: Financial Services/Banking Industry
Prepared using data from APQC’s Open Standards Benchmarking in customer invoicing and credit, this table highlights financial management customer invoicing and credit key…
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Data and Measures|
Supply Chain Management Key Benchmarks: Petroleum/Chemical Industry
Featuring APQC's Open Standards Benchmarking® (OSB) data for supply chain planning, procurement, manufacturing, and logistics, this article provides key performance…
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Data and Measures|
Supply Chain Management Key Benchmarks: Consumer Products/Packaged Goods Industry
Featuring APQC's Open Standards Benchmarking® (OSB) data for supply chain planning, procurement, manufacturing, and logistics, this article provides key performance…
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Collections|
Supply Chain Management Key Benchmarks
Featuring APQC's Open Standards Benchmarking data for supply chain planning, procurement, manufacturing, and logistics, these articles highlight important supply chain…
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Data and Measures|
Manufacturing Key Benchmarks: Consumer Products/Packaged Goods Industry
Prepared using APQC’s Open Standards Benchmarking® in Manufacturing, this article highlights key performance indicators (KPIs) and median metric values for manufacturing…
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Data and Measures|
Manufacturing Key Benchmarks: Petroleum/Chemical Industry
Prepared using APQC’s Open Standards Benchmarking® in Manufacturing, this article highlights key performance indicators (KPIs) and median metric values for manufacturing…
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Collections|
Manufacturing Key Benchmarks
These manufacturing benchmarks were prepared using data from APQC’s Open Standards Benchmarking (OSB) in Manufacturing. This collection includes articles that provide median…
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Data and Measures|
HR Function Key Benchmarks: Consumer Products/Packaged Goods Industry
Prepared using APQC's Open Standards Benchmarking® portal, this article highlights important measures and median metric values for HR organization processes in the consumer…
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Data and Measures|
HR Function Key Benchmarks: Financial Services/Banking Industry
Prepared using APQC's Open Standards Benchmarking® portal, this article highlights important measures and median metric values for HR organization processes in the financial…
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Data and Measures|
HR Function Key Benchmarks: Petroleum/Chemical Industry
Prepared using APQC's Open Standards Benchmarking® portal, this article highlights important measures and median metric values for HR organization processes in the petroleum…
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Case Study|
KM Innovation at PTTEP
PTT Exploration and Production Public Company Limited (PTTEP) is the national petroleum exploration and production company of Thailand. Their main goal is to become the…
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Data and Measures|
Talent Acquisition Technology Survey Report: Financial Services/Banking Industry
This report explores how organizations that completed APQC’s Open Standards Benchmarking® Assessment in Talent Acquisition during 2023 are using technology in recruiting,…
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Data and Measures|
Talent Acquisition Technology Survey Report: Petroleum/Chemical Industry
This report explores how organizations that completed APQC’s Open Standards Benchmarking® Assessment in Talent Acquisition during 2023 are using technology in recruiting,…
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Data and Measures|
Talent Acquisition Technology Survey Report: Consumer Products/Packaged Goods Industry
This report explores how organizations that completed APQC’s Open Standards Benchmarking® Assessment in Talent Acquisition during 2023 are using technology in recruiting,…
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Data and Measures|
Finance Organization Key Benchmarks: Consumer Products/Packaged Goods Industry
Prepared using data from APQC's Open Standards Benchmarking for the finance organization, this article highlights key performance indicator (KPI) benchmarks for organizations…
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