Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Planning and Management Accounting: Automation and Software - Media and Entertainment Industry Report
APQC prepares media and entertainment industry views of key performance indicators as well as cross-industry views to gain a sense of how relevant peers perform across a set…
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Data and Measures|
The Role of Technology in KM Pulse Survey Report: Electronics/Software/Technology Industry
Integrating digital technologies for knowledge management is a top priority in today's rapidly changing world. Advanced technologies such as AI are transforming how knowledge…
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Data and Measures|
Planning and Management Accounting: Agile Methodology - Industrial Products Industry Report
APQC prepares industrial products industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set…
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Data and Measures|
Planning and Management Accounting: Agile Methodology - Media/Entertainment Industry Report
APQC prepares media/entertainment industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set…
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Data and Measures|
Planning and Management Accounting: Sustainability - Industrial Products Industry Report
APQC prepares industrial products industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set…
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Data and Measures|
Planning and Management Accounting: Sustainability - Media and Entertainment Industry Report
APQC prepares media and entertainment industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a…
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Data and Measures|
Sales and Marketing Key Benchmarks: Media and Entertainment Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The category “Market and Sell Products and…
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Data and Measures|
Planning and Management Accounting: Process and Data Maturity - Industrial Products Industry Report
APQC prepares industrial products industry specific views of key performance indicators to gain a sense of how relevant peers perform across a set of measures. The focus of…
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Data and Measures|
HR Technology Adoption Survey Results Snapshot: Media and Entertainment Industry
This snapshot report explores HR technology adoption trends and practices among organizations that completed APQC’s Open Standards Benchmarking® Human Capital Management…
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HR Technology Adoption Survey Results Snapshot
This collection provides reports that explore HR technology adoption trends and practices among organizations that completed APQC’s Open Standards Benchmarking® Human Capital…
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APQC's Process Classification Framework (PCF) - Cross-Industry and Industry-Specific Versions
This collection contains links to all the most recent versions of APQC's Process Classification Framework (PCF), including the cross-industry framework, all industry-specific…
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Data and Measures|
People of Process Management 2023: Software/Technology Industry Report
In July 2023, APQC conducted its “People of Process Management” survey to gain insight on the people who support process management work.This report summarizes the…
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Managing Change
Most improvements in organizations require some degree of change. Navigating new territory and supporting employees through the change takes planning and care. This…
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Data and Measures|
Planning and Management Accounting Key Benchmarks: Media and Entertainment Industry
Prepared using data from APQC's Open Standards Benchmarking® in planning and management accounting, this table highlights planning and management accounting key performance…
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Data and Measures|
Skills Gaps Survey Results Snapshot: Media and Entertainment Industry
This report explores the availability and importance of different employee skills sets among organizations that completed APQC’s Open Standards Benchmarking® Human Capital…
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