Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates|
Tools and Templates for Lessons Learned
APQC has studied approaches for capturing and transferring lessons learned for many years. Some approaches rely on facilitated workshops that bring together participants in a…
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After-action review is a structured process to debrief participants after a project or event in order to analyze what happened, why, and what could be improved in the future…
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Presentation Slides|
Building Learning and Continuous Improvement into Everyday Work
Areas within Merck Manufacturing have been on a well-documented KM journey for several years. This presentation focuses on the after action review (AAR) capability developed…
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Case Study|
Knowledge Management at BAE Systems Inc.
The following profile is part of an APQC series highlighting notable knowledge management (KM) programs by industry. BAE Systems’ KM efforts were selected for inclusion in…
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Tools & Templates|
Approaches to Manage Project Knowledge
In 2017, APQC completed an in-depth study to learn how organizations leverage knowledge management (KM) approaches to support project management methodologies and processes…
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Knowledge sharing can occur at the project team, program, and portfolio levels of an organization’s project management approach. Of the knowledge that project teams need to…
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APQC’s study Managing Project Knowledge examined how organizations with strong project management programs identify skills and insights that contribute to success in almost…
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Reflecting on lessons learned at key milestones gives project teams an opportunity to address internal differences in opinion about decisions and outcomes, examine risks…
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Organizations benefit when project teams proactively contribute their knowledge and leverage the insights, lessons, and examples shared by their peers. APQC’s study Managing…
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BAE Systems has experimented with KM over the past decade. Its previous KM program focused primarily on technology solutions and was disbanded in 2010. In 2013, KM and…
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Presentation Slides|
Making Collaboration and Knowledge-Sharing Work Without a Formal KM Program
BAE Systems has experimented with KM over the past decade. Its previous KM program focused primarily on technology solutions and was disbanded in 2010. In 2013, KM and…
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Reports & White Papers|
Managing Project Knowledge
APQC has noticed increasing interest in the intersection of knowledge and project management, with both KM and project management office (PMO) leaders recognizing the value…
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Articles|
Managing Project Knowledge (Study Overview)
APQC has noticed increasing interest in the intersection of knowledge and project management, with both KM and project management office (PMO) leaders recognizing the value…
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To help project management teams and offices build the right KM capabilities, APQC recently conducted a study exploring the intersection of knowledge and project management…
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Case Study|
Managing Project Knowledge at BAE Systems Inc.
To help project management teams and offices build the right KM capabilities, APQC recently conducted a study exploring the intersection of knowledge and project management…
