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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Learning Lessons Through After-Action Reviews at Merck
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Presentation Slides
Building Learning and Continuous Improvement into Everyday Work
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Case Study
Knowledge Management at BAE Systems Inc.
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Tools & Templates
Example Lessons Learned Submission Forms
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Tools & Templates
Approaches to Manage Project Knowledge
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Articles
Elevating Critical Knowledge Throughout an Organization
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Articles
Incorporating Universal Project Lessons into Organizational Learning
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Articles
Lessons Learned Help Project Teams See Successes and Failures
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Articles
Three Success Factors for Sharing Project Knowledge
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Articles
BAE Systems Makes Collaboration and Knowledge Sharing Work Without a Formal KM Program
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Presentation Slides
Making Collaboration and Knowledge-Sharing Work Without a Formal KM Program
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Articles
Managing Project Knowledge (Study Overview)
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Reports & White Papers
Managing Project Knowledge (Report)
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Case Study
Managing Project Knowledge at NASA Goddard Space Flight Center
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Case Study
Managing Project Knowledge at BAE Systems Inc.
Featured Resources
Staff Selections
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Reports & White Papers
COVID-19 Organizational Survival Guide
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Collections
KM Innovation in the Face of Disruption
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Articles
Business Financial Contingency Planning
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Articles
How to Work from Home
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Reports & White Papers
Supplier Risk Management: Current State Practices Report
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Tools & Templates
How to Analyze Process Risk
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Articles
Three Roles to Make Your Digital Transformation a Success
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Articles
How to Get Senior Leaders to Do Their Part to Engage Employees
